CLCEI

Please note: On February 03, 2026, the exam 300-820 CLCEI will be renamed 300-820 CLHCT: Implementing Cisco Collaboration Hybrid and Cloud Technologies.

This course provides you with knowledge of Cisco® Expressway Series solutions that enable business-to-business (B2B) calling, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to use collaboration technologies to access secure collaboration work supports, including video, voice, content, and remote workloads.

Course Contents

• Configuring and Troubleshooting the Cisco Expressway Series
• Configuring Cisco Expressway Additional Features
• Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
• Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
• Securing Business-to-Business Communication
• Configuring and Troubleshooting Mobile and Remote Access
• Integrating and Securing Mobile and Remote Access
• Configuring Cisco Webex Hybrid Services

You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.

Target Group

• Collaboration engineers
• Collaboration administrators

Knowledge Prerequisites

Before attending this course, you should have the following knowledge and skills:

• Understanding network technologies
• Understand voice and video
• Knowledge of the core technologies of Cisco Collaboration
• Basic information on Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP)
• Basics of call control for collaboration in Cisco Unified Communications Manager

You can use the following Cisco courses to gain the knowledge you need to prepare for this course:

Understanding Cisco Collaboration Foundations (CLFNDU)

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Complementary and Continuative Courses

CLCOR – Implementing and Operating Cisco Collaboration Core Technologies
CLACCM – Implementing Cisco Advanced Call Control and Mobility Services
CLICA – Implementing Cisco Collaboration Applications
CLCNF – Implementing Cisco Collaboration Conferencing

Course Objective

After passing the CLCEI exam, you will receive the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification and fulfill the requirements for the Concentration Exam of the CCNP^® Collaboration.

You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCNP Collaboration Certification

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Cisco Digital Learning

This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.