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With the migration from Unified Communications Manager (Unified CM) to the Webex Calling Platform, Cisco offers the opportunity to move the communications infrastructure completely to the cloud. This course provides an in-depth understanding of the migration processes and demonstrates the benefits of the Cisco Webex Cloud solution. It focuses on the practical steps to migrate users, devices, phone numbers and locations, as well as the administrative requirements and tools needed to do so.
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Course Contents
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- Introduction to Cisco Webex Calling
Overview of the functions and possibilities of the platform. - Requirements for the migration
Requirements for licenses, infrastructure and organizational setting. - Data preparation and import
Use of the Cisco Unified CM Bulk Administration Tool (BAT) and creation of the required CSV files. - Migration processes in detail
- Import and assignment of users and devices.
- Mapping of device pools to Webex locations.
- Assignment of telephone numbers and numbering plans.
- Management of Webex Calling locations
Configuration of locations, PSTN options and number assignments. - License management and user roles
Administration of licenses (WxC Professional, CX Essentials) and assignment of user rights. - Device migration and compatibility
- Checking device compatibility
- Migration of telephones and configuration of call settings.
- Troubleshooting and Reporting
Analysis of warnings and errors during migration, use of reporting tools. - Completion of the Migration
Uploading the generated CSV files to Unified CM, completion tasks and follow-up. - Hybrid Services and Security
Integration of hybrid services, security requirements and firewall configurations.
- Introduction to Cisco Webex Calling
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Target Group
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This course is ideal for IT administrators who want to plan and implement the migration to Webex Calling and is aimed at companies who want to switch to a modern, cloud-based communication platform.
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Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
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Hybrid training
- Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
You can find the complete description of this course with dates and prices ready for download at as PDF.-
With the migration from Unified Communications Manager (Unified CM) to the Webex Calling Platform, Cisco offers the opportunity to move the communications infrastructure completely to the cloud. This course provides an in-depth understanding of the migration processes and demonstrates the benefits of the Cisco Webex Cloud solution. It focuses on the practical steps to migrate users, devices, phone numbers and locations, as well as the administrative requirements and tools needed to do so.
-
Course Contents
-
- Introduction to Cisco Webex Calling
Overview of the functions and possibilities of the platform. - Requirements for the migration
Requirements for licenses, infrastructure and organizational setting. - Data preparation and import
Use of the Cisco Unified CM Bulk Administration Tool (BAT) and creation of the required CSV files. - Migration processes in detail
- Import and assignment of users and devices.
- Mapping of device pools to Webex locations.
- Assignment of telephone numbers and numbering plans.
- Management of Webex Calling locations
Configuration of locations, PSTN options and number assignments. - License management and user roles
Administration of licenses (WxC Professional, CX Essentials) and assignment of user rights. - Device migration and compatibility
- Checking device compatibility
- Migration of telephones and configuration of call settings.
- Troubleshooting and Reporting
Analysis of warnings and errors during migration, use of reporting tools. - Completion of the Migration
Uploading the generated CSV files to Unified CM, completion tasks and follow-up. - Hybrid Services and Security
Integration of hybrid services, security requirements and firewall configurations.
- Introduction to Cisco Webex Calling
-
Target Group
-
This course is ideal for IT administrators who want to plan and implement the migration to Webex Calling and is aimed at companies who want to switch to a modern, cloud-based communication platform.
-
Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Hybrid training
- Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
You can find the complete description of this course with dates and prices ready for download at as PDF.
Guaranteed with the next booking
Hybrid Training
Trainer language German