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UD120

Universal Discovery Essential

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This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Discovery (UD) solution. Participants learn various discovery methods and learn how to implement these methods. Federation and leveraging of actionable information are also introduced in the context of Discovery operations and management.

Course Contents

  • Course Overview
  • Introduction to CMS
  • Introduction to Universal Discovery (UD)
  • UD Architecture,Installation, and Deployment
  • UD Adapter Management
  • Working with the Universal Discovery Module
  • Dependency Mapping Discovery
  • UD Inventory Discovery
Request in-house training now

Target Group

This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of Universal Discovery.

Knowledge Prerequisites

To be successful in this course, you should have the following prerequisites or knowledge:

  • General knowledge of IT operations, familiarity with business services and service
    management
  • Familiarity with the ITIL V3 Foundations subject area and the Configuration
    Management System (CMS) in particular
  • Background in network or enterprise application administration and knowledge of
    enterprise architectures in a production IT infrastructure
  • Working knowledge of websites and browsers
  • Familiarity with testing concepts

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Discovery (UD) solution. Participants learn various discovery methods and learn how to implement these methods. Federation and leveraging of actionable information are also introduced in the context of Discovery operations and management.

Course Contents

  • Course Overview
  • Introduction to CMS
  • Introduction to Universal Discovery (UD)
  • UD Architecture,Installation, and Deployment
  • UD Adapter Management
  • Working with the Universal Discovery Module
  • Dependency Mapping Discovery
  • UD Inventory Discovery
Request in-house training now

Target Group

This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of Universal Discovery.

Knowledge Prerequisites

To be successful in this course, you should have the following prerequisites or knowledge:

  • General knowledge of IT operations, familiarity with business services and service
    management
  • Familiarity with the ITIL V3 Foundations subject area and the Configuration
    Management System (CMS) in particular
  • Background in network or enterprise application administration and knowledge of
    enterprise architectures in a production IT infrastructure
  • Working knowledge of websites and browsers
  • Familiarity with testing concepts

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.