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This course offers additional learning and practice opportunities and is not associated with a certificate/exam.
In this course, you will learn to create and manage customer segments in Customer Insights - Data. Concepts include creating a quick segment from a profile, creating segments with multiple rules, generating suggested segments and insights into segments, creating segments based on similar customers, and managing segments.
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Course Contents
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- Ingest data into Customer Insights - Data
- Create a unified customer profile in Dynamics 365 Customer Insights - Data
- Work with Dynamics 365 Customer Insights - Data
- Guided project - Create and manage segments with Dynamics 365 Customer Insights - Data
The original Microsoft courseware is made available to you online.
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Target Group
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- Data Analyst
- Functional Consultant
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Knowledge Prerequisites
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You should be familiar with the basic functions of Dynamics 365 Customer Insights - Data and the basic principles of data modeling.
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Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
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Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.

-
This course offers additional learning and practice opportunities and is not associated with a certificate/exam.
In this course, you will learn to create and manage customer segments in Customer Insights - Data. Concepts include creating a quick segment from a profile, creating segments with multiple rules, generating suggested segments and insights into segments, creating segments based on similar customers, and managing segments.
-
Course Contents
-
- Ingest data into Customer Insights - Data
- Create a unified customer profile in Dynamics 365 Customer Insights - Data
- Work with Dynamics 365 Customer Insights - Data
- Guided project - Create and manage segments with Dynamics 365 Customer Insights - Data
The original Microsoft courseware is made available to you online.
-
Target Group
-
- Data Analyst
- Functional Consultant
-
Knowledge Prerequisites
-
You should be familiar with the basic functions of Dynamics 365 Customer Insights - Data and the basic principles of data modeling.
-
Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
