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ExtremeCloud IQ - Site Engine – Troubleshooting

Extreme Networks Authorized Training Partner Logo

Students will gain basic troubleshooting understanding and the tools available within XIQ-SE to troubleshoot network outages to common end-user issues. Students have these concepts reinforced with a hands-on lab experience working with a pre-configured network. 

Course Contents

  • How to Troubleshoot
  • Administration
  • Diagnostics
  • Device
  • End-user
  • GitHub
  • Alarms and Events
  • GTAC Case Preparation

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Target Group

This course is designed for individuals responsible for the overall network management using XIQ-SE, Extreme Analytics, Extreme Policy, and Extreme Control.

Knowledge Prerequisites

You must be certified in ExtremeCloud IQ - Site Engine – Installation and Configuration.

Students should possess an understanding of network fundamentals, and general network management concepts, as well as network security concepts and technologies. In addition, Extreme Networks recommends the following courses prior to enrolling in the XIQ-SE courses:

  • Campus Switching
  • Extreme Cloud IQ – Controller or Wireless Core

Complementary and Continuative Courses

The XIQ-SE courses are recommended to be taken in the following order: Installation and Configuration, Management, Advanced Configuration, and Troubleshooting. 


ExtremeCloud IQ - Site Engine – Management
ExtremeCloud IQ - Site Engine – Advanced Configuration

Course Objective

Upon completion of this course, students will have gained the working knowledge to:

  • Identify and isolate network faults
  • Identify and isolate end-user issues
  • Create custom alarms and reports

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

Students will gain basic troubleshooting understanding and the tools available within XIQ-SE to troubleshoot network outages to common end-user issues. Students have these concepts reinforced with a hands-on lab experience working with a pre-configured network. 

Course Contents

  • How to Troubleshoot
  • Administration
  • Diagnostics
  • Device
  • End-user
  • GitHub
  • Alarms and Events
  • GTAC Case Preparation

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Target Group

This course is designed for individuals responsible for the overall network management using XIQ-SE, Extreme Analytics, Extreme Policy, and Extreme Control.

Knowledge Prerequisites

You must be certified in ExtremeCloud IQ - Site Engine – Installation and Configuration.

Students should possess an understanding of network fundamentals, and general network management concepts, as well as network security concepts and technologies. In addition, Extreme Networks recommends the following courses prior to enrolling in the XIQ-SE courses:

  • Campus Switching
  • Extreme Cloud IQ – Controller or Wireless Core

Complementary and Continuative Courses

The XIQ-SE courses are recommended to be taken in the following order: Installation and Configuration, Management, Advanced Configuration, and Troubleshooting. 


ExtremeCloud IQ - Site Engine – Management
ExtremeCloud IQ - Site Engine – Advanced Configuration

Course Objective

Upon completion of this course, students will have gained the working knowledge to:

  • Identify and isolate network faults
  • Identify and isolate end-user issues
  • Create custom alarms and reports

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.