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DCIT

Troubleshooting Cisco Data Center Infrastructure

Cisco Platinum Learning Partner Logo

The training provides you with knowledge and skills for troubleshooting LANs, SANs, Cisco Unified Fabric, Cisco Unified Computing System (Cisco UCS) and Cisco Application-Centric Infrastructure (Cisco ACI). You will learn methods and tools to identify and troubleshoot problems that can occur in data center network architecture. You will perform extensive hands-on exercises in solving problems with Cisco Multilayer Director Switch (MDS) switches, Cisco Nexus switches, Cisco Fabric Extenders (FEXs), Cisco UCS, Cisco ACI and more.

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Course Contents

  • Describe how to troubleshoot the data center network
  • Describe the troubleshooting tools and methodologies that are available from the CLI and are used to identify and resolve issues in a Cisco Data Center network architecture
  • Identify and resolve issues that are related to VLANs and PVLANs
  • Identify and resolve issues that are related to port channels and virtual port channels
  • Identify and resolve issues that are related to VXLAN
  • Describe troubleshooting of routing and high-availability protocols
  • Describe troubleshooting of the LAN security features
  • Identify and resolve issues that are related to a single device
  • Identify and resolve issues that are related to Fibre Channel interface operation
  • Identify and resolve Fibre Channel switching issues when the Cisco NX-OS Software is used in switched mode
  • Identify and resolve issues that are related to Fibre Channel switching when a Cisco NX-OS switch is used in NPV mode
  • Identify and resolve issues that are related to FIP and FCoE, including FCoE performance
  • Describe Cisco UCS architecture, initial setup, tools, and service aids that are available for Cisco UCS troubleshooting and interpretation of the output
  • Describe Cisco UCS configuration and troubleshooting
  • Describe Cisco UCS B-Series Blade Server operation and troubleshoot related issues
  • Describe Cisco UCS B-Series LAN, SAN, and Fibre Channel operations, including in-depth troubleshooting procedures
  • Describe Cisco IMC tools for validating performance and facilitating data-gathering activities for Cisco UCS C-Series server troubleshooting, and the troubleshooting approach for hardware and firmware failures
  • Define the proper procedures for configuring Cisco UCS C-Series LAN and SAN connectivity, avoiding issues with the VIC, and troubleshooting connectivity issues
  • Troubleshoot Cisco UCS C-Series server integration with Cisco UCS Manager
  • Identify the tools, protocols, and methods to effectively troubleshoot Cisco ACI
  • Describe how to troubleshoot automation and scripting tools
  • Describe how to troubleshoot programmability
  •  

E-Book Symbol You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.

Request in-house training now

Target Group

This course is aimed at administrators and technicians who want to expand their knowledge of data centers with troubleshooting skills.

 

  • Network Designer
  • Network Administrator
  • Network Engineer
  • Systems Engineer
  • Data Center Engineer
  • Consulting Systems Engineer
  • Technical Solutions Architect
  • Cisco Integrators/Partners
  • Server Administrator
  • Network Manager

 

Knowledge Prerequisites

You should have the following prior knowledge:

  • Configuration, protection and maintenance of LAN and SAN based on Cisco Nexus and MDS switches
  • .
  • Configuration, protection and maintenance of the Cisco Unified Computing System
  • Configuration, protection and maintenance of Cisco ACIs

The following Cisco training courses can help you meet these requirements:

  • Implementing and Administering Cisco Solutions (CCNA)
  • Understanding Cisco Data Center Foundations (DCFNDU)
  • Implementing and Operating Cisco Data Center Core Technologies (DCCOR)
  • Implementing Cisco Application Centric Infrastructure (DCACI)
  • Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX)
  • Introducing Cisco Unified Computing System (DCIUCS)
  • Configuring Cisco Unified Computing System (DCCUCS)

Course Objective

This course prepares you for the Troubleshooting Cisco Data Center Infrastructure exam, which is part of the CCNP Data Center® certification and also leads to the Cisco Certified Specialist - Data Center Operations specialization.

 

 

Describing the Troubleshooting Process
• Troubleshooting Overview
• Narrow Down the Cause of the Problem
 
Understanding CLI Troubleshooting Tools
• Ping, Pong, and Traceroute
• Debugging, Event History, and System Monitoring
• SPAN and Encapsulated Remote SPAN
• Ethanalyzer and Data Plane Sampling Capture
• Logging
• Cisco Generic Online Diagnostics
• SNMP, Cisco EEM, and RMON
 
Troubleshooting VLANs and PVLANs
• Troubleshoot VTP
• Troubleshoot Layer 2 Issues
• VLANs and SVIs on Cisco Nexus Series Switches
• Troubleshoot VLANs, PVLANs, and SVIs
• Troubleshoot Rapid PVST+
 
Troubleshooting Port Channels and Virtual Port Channels
• Port Channel Overview
• vPC Overview
• Common vPC Issues
 
Troubleshooting Cisco OTV
• Cisco OTV Features
• Common Cisco OTV Issues
• Cisco OTV Troubleshooting
• HSRP Isolation Between Data Centers Using Cisco OTV
 
Troubleshooting VXLAN
• VXLAN Overlay Features
• VXLAN MP-BGP Ethernet VPN
• Common VXLAN Issues
• VXLAN Troubleshooting
 
Troubleshooting Routing and High-Availability Protocols
• Troubleshoot Basic Routing Issues
• Troubleshoot OSPFv2 and OSPFv3
• Troubleshoot EIGRP
• Troubleshoot PIM
• Troubleshoot FHRP
• Troubleshoot Data Center LAN Security
• Troubleshoot AAA and RBAC
• Troubleshoot First-Hop Security
• Troubleshoot CoPP
• Troubleshoot ACLs
 
Troubleshooting Platform-Specific Issues
• Cisco Fabric Services Overview
• Troubleshoot Cisco Fabric Services
• Configure and Troubleshoot Configuration Profiles
• Common VDC Issues
• Troubleshoot VDC
• Troubleshoot VRF
• Cisco FEX Troubleshooting
• Troubleshoot Cisco ISSU
 
Troubleshooting Fibre Channel Interfaces
• Fibre Channel Overview
• Troubleshoot Fibre Channel Interfaces and Device Registration
• Troubleshoot SAN Port Channels
• Troubleshoot Port Security and Fabric Binding
 
Troubleshooting Fibre Channel Fabric Services
• Troubleshoot VSANs
• Troubleshoot Fibre Channel Domain and Name Services
• Troubleshoot Zoning and Fabric Merges
• Troubleshoot Cisco Fabric Services
 
Troubleshooting NPV Mode
• NPIV and NPV Overview
• Troubleshoot NPV Mode
 
Troubleshooting FCoE
• FCoE and FIP Overview
• Troubleshoot FIP
• Troubleshoot FCoE- and QoS-Related Issues
• Troubleshoot DCB
 
Troubleshooting Cisco UCS Architecture and Initialization
• Troubleshoot Fabric Interconnect in Standalone and Cluster Mode
• Troubleshoot Cisco UCS Management Access
• Troubleshoot Cisco UCS Manager CLI
• Troubleshoot Cisco UCS with Embedded Tools
• Troubleshoot Cisco UCS Hardware Discovery
 
Troubleshooting Cisco UCS Configuration
• Stateless Computing
• Troubleshoot Service Profile Association Issues
• Cisco UCS Manageability
• Troubleshoot Authentication Failures
 
Troubleshooting Cisco UCS B-Series Servers
• Troubleshoot Cisco UCS B-Series Server Boot
• Troubleshoot Operating System Drivers
• Troubleshoot Remote Access
• Troubleshoot Server Hardware
 
Troubleshooting Cisco UCS B-Series LAN and SAN Connectivity
• Troubleshoot Link-Level Issues
• Troubleshoot Connectivity Issues for Specific Servers
• Troubleshoot Intermittent Connectivity
• Troubleshoot Disjoint Layer 2 Networks
• Troubleshoot Redundant Connectivity
• Troubleshoot Cisco UCS B-Series SAN Connectivity
• Troubleshoot Directly Attached Storage
• Troubleshoot Server Boot from SAN and iSCSI
• Use SPAN for Troubleshooting
• Analyze Packet Flow
 
Troubleshooting Cisco UCS C-Series Servers
• Troubleshoot Cisco UCS C-Series Initialization and Cisco IMC
• Troubleshoot Cisco UCS C-Series Hardware and Firmware
 
Troubleshooting Cisco UCS C-Series LAN and SAN Connectivity
• Troubleshoot the Cisco UCS C-Series VIC Module and Connectivity to Cisco IMC
• Troubleshoot Cisco UCS C-Series LAN Connectivity
• Troubleshoot Cisco UCS C-Series SAN Connectivity
• Use SPAN to Capture Cisco UCS C-Series Server Traffic
• Troubleshoot Cisco UCS C-Series Boot from the Fibre Channel LUN
• Troubleshoot Cisco UCS C-Series iSCSI Boot
 
Troubleshooting Cisco UCS C-Series and Cisco UCS Manager Integration
• Integrate Cisco UCS C-Series Servers with Cisco UCS Manager
• Troubleshoot FEX Discovery and VIC Issues
 
Exploring the Tools and Methodologies for Troubleshooting Cisco ACI
• Troubleshoot the Fabric Discovery Process
• Traditional Troubleshooting Methods in Cisco ACI
• Atomic Counters, Faults, and Health Scores
• Troubleshoot Tenant-Based Policies
• Packet Flow Through Cisco ACI Fabric
• Troubleshoot AAA and RBAC
 
Troubleshoot Automation and Scripting Tools
• Troubleshoot Cisco IOS EEM
• Troubleshoot the Cisco NX-OS Scheduler
 
Troubleshooting Programmability
• Troubleshoot Bash Shell and Guest Shell for NX-OS
• Troubleshoot REST API, JSON, and XML Encodings
 
Lab Outline
• Document the Network Baseline
• Troubleshoot Rapid PVST+
• Troubleshoot LACP
• Troubleshoot vPC
• Troubleshoot OTV
• Troubleshoot VXLAN
• Troubleshoot OSPF
• Troubleshoot FHRP
• Troubleshoot Cisco Fabric Services
• Troubleshoot VRF
• Troubleshoot Cisco FEX
• Troubleshoot Fibre Channel Interfaces
• Troubleshoot Fibre Channel VSANs, Zones, and Domain Services
• Troubleshoot NPV Mode
• Troubleshoot FCoE
• Troubleshoot DCB
• Troubleshoot Cisco UCS Management and Service Profile Deployment
• Troubleshoot Cisco UCS C-Series Server LAN Connectivity
• Troubleshoot Cisco UCS C-Series Server Boot from the Fibre Channel LUN
• Troubleshoot Cisco UCS C-Series Server iSCSI Boot
• Troubleshoot Cisco UCS C-Series Server Management Connectivity
• Troubleshoot Bare-Metal Hosts Connectivity Through Cisco ACI
• Troubleshoot Cisco ACI Integration with VMware vCenter
• Troubleshoot Contracts in Cisco ACI
• Troubleshoot Cisco ACI External Layer 3 Connectivity
• Troubleshoot Cisco ACI External Layer 2 Connectivity
Zertifizierungen Symbol You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCNP Data Center Certification

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Cisco Digital Learning

This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

The training provides you with knowledge and skills for troubleshooting LANs, SANs, Cisco Unified Fabric, Cisco Unified Computing System (Cisco UCS) and Cisco Application-Centric Infrastructure (Cisco ACI). You will learn methods and tools to identify and troubleshoot problems that can occur in data center network architecture. You will perform extensive hands-on exercises in solving problems with Cisco Multilayer Director Switch (MDS) switches, Cisco Nexus switches, Cisco Fabric Extenders (FEXs), Cisco UCS, Cisco ACI and more.

<p

Course Contents

  • Describe how to troubleshoot the data center network
  • Describe the troubleshooting tools and methodologies that are available from the CLI and are used to identify and resolve issues in a Cisco Data Center network architecture
  • Identify and resolve issues that are related to VLANs and PVLANs
  • Identify and resolve issues that are related to port channels and virtual port channels
  • Identify and resolve issues that are related to VXLAN
  • Describe troubleshooting of routing and high-availability protocols
  • Describe troubleshooting of the LAN security features
  • Identify and resolve issues that are related to a single device
  • Identify and resolve issues that are related to Fibre Channel interface operation
  • Identify and resolve Fibre Channel switching issues when the Cisco NX-OS Software is used in switched mode
  • Identify and resolve issues that are related to Fibre Channel switching when a Cisco NX-OS switch is used in NPV mode
  • Identify and resolve issues that are related to FIP and FCoE, including FCoE performance
  • Describe Cisco UCS architecture, initial setup, tools, and service aids that are available for Cisco UCS troubleshooting and interpretation of the output
  • Describe Cisco UCS configuration and troubleshooting
  • Describe Cisco UCS B-Series Blade Server operation and troubleshoot related issues
  • Describe Cisco UCS B-Series LAN, SAN, and Fibre Channel operations, including in-depth troubleshooting procedures
  • Describe Cisco IMC tools for validating performance and facilitating data-gathering activities for Cisco UCS C-Series server troubleshooting, and the troubleshooting approach for hardware and firmware failures
  • Define the proper procedures for configuring Cisco UCS C-Series LAN and SAN connectivity, avoiding issues with the VIC, and troubleshooting connectivity issues
  • Troubleshoot Cisco UCS C-Series server integration with Cisco UCS Manager
  • Identify the tools, protocols, and methods to effectively troubleshoot Cisco ACI
  • Describe how to troubleshoot automation and scripting tools
  • Describe how to troubleshoot programmability
  •  

E-Book Symbol You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.

Request in-house training now

Target Group

This course is aimed at administrators and technicians who want to expand their knowledge of data centers with troubleshooting skills.

 

  • Network Designer
  • Network Administrator
  • Network Engineer
  • Systems Engineer
  • Data Center Engineer
  • Consulting Systems Engineer
  • Technical Solutions Architect
  • Cisco Integrators/Partners
  • Server Administrator
  • Network Manager

 

Knowledge Prerequisites

You should have the following prior knowledge:

  • Configuration, protection and maintenance of LAN and SAN based on Cisco Nexus and MDS switches
  • .
  • Configuration, protection and maintenance of the Cisco Unified Computing System
  • Configuration, protection and maintenance of Cisco ACIs

The following Cisco training courses can help you meet these requirements:

  • Implementing and Administering Cisco Solutions (CCNA)
  • Understanding Cisco Data Center Foundations (DCFNDU)
  • Implementing and Operating Cisco Data Center Core Technologies (DCCOR)
  • Implementing Cisco Application Centric Infrastructure (DCACI)
  • Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX)
  • Introducing Cisco Unified Computing System (DCIUCS)
  • Configuring Cisco Unified Computing System (DCCUCS)

Course Objective

This course prepares you for the Troubleshooting Cisco Data Center Infrastructure exam, which is part of the CCNP Data Center® certification and also leads to the Cisco Certified Specialist - Data Center Operations specialization.

 

 

Describing the Troubleshooting Process
• Troubleshooting Overview
• Narrow Down the Cause of the Problem
 
Understanding CLI Troubleshooting Tools
• Ping, Pong, and Traceroute
• Debugging, Event History, and System Monitoring
• SPAN and Encapsulated Remote SPAN
• Ethanalyzer and Data Plane Sampling Capture
• Logging
• Cisco Generic Online Diagnostics
• SNMP, Cisco EEM, and RMON
 
Troubleshooting VLANs and PVLANs
• Troubleshoot VTP
• Troubleshoot Layer 2 Issues
• VLANs and SVIs on Cisco Nexus Series Switches
• Troubleshoot VLANs, PVLANs, and SVIs
• Troubleshoot Rapid PVST+
 
Troubleshooting Port Channels and Virtual Port Channels
• Port Channel Overview
• vPC Overview
• Common vPC Issues
 
Troubleshooting Cisco OTV
• Cisco OTV Features
• Common Cisco OTV Issues
• Cisco OTV Troubleshooting
• HSRP Isolation Between Data Centers Using Cisco OTV
 
Troubleshooting VXLAN
• VXLAN Overlay Features
• VXLAN MP-BGP Ethernet VPN
• Common VXLAN Issues
• VXLAN Troubleshooting
 
Troubleshooting Routing and High-Availability Protocols
• Troubleshoot Basic Routing Issues
• Troubleshoot OSPFv2 and OSPFv3
• Troubleshoot EIGRP
• Troubleshoot PIM
• Troubleshoot FHRP
• Troubleshoot Data Center LAN Security
• Troubleshoot AAA and RBAC
• Troubleshoot First-Hop Security
• Troubleshoot CoPP
• Troubleshoot ACLs
 
Troubleshooting Platform-Specific Issues
• Cisco Fabric Services Overview
• Troubleshoot Cisco Fabric Services
• Configure and Troubleshoot Configuration Profiles
• Common VDC Issues
• Troubleshoot VDC
• Troubleshoot VRF
• Cisco FEX Troubleshooting
• Troubleshoot Cisco ISSU
 
Troubleshooting Fibre Channel Interfaces
• Fibre Channel Overview
• Troubleshoot Fibre Channel Interfaces and Device Registration
• Troubleshoot SAN Port Channels
• Troubleshoot Port Security and Fabric Binding
 
Troubleshooting Fibre Channel Fabric Services
• Troubleshoot VSANs
• Troubleshoot Fibre Channel Domain and Name Services
• Troubleshoot Zoning and Fabric Merges
• Troubleshoot Cisco Fabric Services
 
Troubleshooting NPV Mode
• NPIV and NPV Overview
• Troubleshoot NPV Mode
 
Troubleshooting FCoE
• FCoE and FIP Overview
• Troubleshoot FIP
• Troubleshoot FCoE- and QoS-Related Issues
• Troubleshoot DCB
 
Troubleshooting Cisco UCS Architecture and Initialization
• Troubleshoot Fabric Interconnect in Standalone and Cluster Mode
• Troubleshoot Cisco UCS Management Access
• Troubleshoot Cisco UCS Manager CLI
• Troubleshoot Cisco UCS with Embedded Tools
• Troubleshoot Cisco UCS Hardware Discovery
 
Troubleshooting Cisco UCS Configuration
• Stateless Computing
• Troubleshoot Service Profile Association Issues
• Cisco UCS Manageability
• Troubleshoot Authentication Failures
 
Troubleshooting Cisco UCS B-Series Servers
• Troubleshoot Cisco UCS B-Series Server Boot
• Troubleshoot Operating System Drivers
• Troubleshoot Remote Access
• Troubleshoot Server Hardware
 
Troubleshooting Cisco UCS B-Series LAN and SAN Connectivity
• Troubleshoot Link-Level Issues
• Troubleshoot Connectivity Issues for Specific Servers
• Troubleshoot Intermittent Connectivity
• Troubleshoot Disjoint Layer 2 Networks
• Troubleshoot Redundant Connectivity
• Troubleshoot Cisco UCS B-Series SAN Connectivity
• Troubleshoot Directly Attached Storage
• Troubleshoot Server Boot from SAN and iSCSI
• Use SPAN for Troubleshooting
• Analyze Packet Flow
 
Troubleshooting Cisco UCS C-Series Servers
• Troubleshoot Cisco UCS C-Series Initialization and Cisco IMC
• Troubleshoot Cisco UCS C-Series Hardware and Firmware
 
Troubleshooting Cisco UCS C-Series LAN and SAN Connectivity
• Troubleshoot the Cisco UCS C-Series VIC Module and Connectivity to Cisco IMC
• Troubleshoot Cisco UCS C-Series LAN Connectivity
• Troubleshoot Cisco UCS C-Series SAN Connectivity
• Use SPAN to Capture Cisco UCS C-Series Server Traffic
• Troubleshoot Cisco UCS C-Series Boot from the Fibre Channel LUN
• Troubleshoot Cisco UCS C-Series iSCSI Boot
 
Troubleshooting Cisco UCS C-Series and Cisco UCS Manager Integration
• Integrate Cisco UCS C-Series Servers with Cisco UCS Manager
• Troubleshoot FEX Discovery and VIC Issues
 
Exploring the Tools and Methodologies for Troubleshooting Cisco ACI
• Troubleshoot the Fabric Discovery Process
• Traditional Troubleshooting Methods in Cisco ACI
• Atomic Counters, Faults, and Health Scores
• Troubleshoot Tenant-Based Policies
• Packet Flow Through Cisco ACI Fabric
• Troubleshoot AAA and RBAC
 
Troubleshoot Automation and Scripting Tools
• Troubleshoot Cisco IOS EEM
• Troubleshoot the Cisco NX-OS Scheduler
 
Troubleshooting Programmability
• Troubleshoot Bash Shell and Guest Shell for NX-OS
• Troubleshoot REST API, JSON, and XML Encodings
 
Lab Outline
• Document the Network Baseline
• Troubleshoot Rapid PVST+
• Troubleshoot LACP
• Troubleshoot vPC
• Troubleshoot OTV
• Troubleshoot VXLAN
• Troubleshoot OSPF
• Troubleshoot FHRP
• Troubleshoot Cisco Fabric Services
• Troubleshoot VRF
• Troubleshoot Cisco FEX
• Troubleshoot Fibre Channel Interfaces
• Troubleshoot Fibre Channel VSANs, Zones, and Domain Services
• Troubleshoot NPV Mode
• Troubleshoot FCoE
• Troubleshoot DCB
• Troubleshoot Cisco UCS Management and Service Profile Deployment
• Troubleshoot Cisco UCS C-Series Server LAN Connectivity
• Troubleshoot Cisco UCS C-Series Server Boot from the Fibre Channel LUN
• Troubleshoot Cisco UCS C-Series Server iSCSI Boot
• Troubleshoot Cisco UCS C-Series Server Management Connectivity
• Troubleshoot Bare-Metal Hosts Connectivity Through Cisco ACI
• Troubleshoot Cisco ACI Integration with VMware vCenter
• Troubleshoot Contracts in Cisco ACI
• Troubleshoot Cisco ACI External Layer 3 Connectivity
• Troubleshoot Cisco ACI External Layer 2 Connectivity

Zertifizierungen Symbol You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCNP Data Center Certification

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Cisco Digital Learning

This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.