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SIP Trunking Advanced

Optimization and Troubleshooting

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A SIP trunk connects a company's VoIP architecture to the public voice architecture. Errors often occur here in individual or complex scenarios, which are not easy to analyze due to heterogeneous administration. Such an analysis requires a thorough knowledge of the SIP protocol and its practical use. In this course, we will go into such details and analyze complex scenarios caused by NAT, early media, or performance characteristics, for example. Practical exercises accompany each of the topics.

Course Contents

  • End-to-end flows
  • Session border controller functions
  • Security concepts
  • Performance characteristics
  • Forwarding
  • Transfer
  • Fax
  • Emergency calls
  • Troubleshooting
  • Early media
  • Forking
  • Provider connections
  • Detailed SIP analyses
  • NAT in detail

The detailed digital documentation package, consisting of an e-book and PDF, is included in the price of the course.

Premium Course Documents

In addition to the digital documentation package, the exclusive Premium Print Package is also available to you.

  • High-quality color prints of the ExperTeach documentation
  • Exclusive folder in an elegant design
  • Document pouch in backpack shape
  • Elegant LAMY ballpoint pen
  • Practical notepad
Premium Print
The Premium Print Package can be added during the ordering process for € 150,- plus VAT (only for classroom participation).
Request in-house training now

Target Group

The course offers technicians and planners a practical and in-depth insight into the operation, design and troubleshooting of a SIP trunk.

Knowledge Prerequisites

In addition to basic IP knowledge, VoIP and especially SIP know-how is helpful for successful participation in this course. Previous participation in the course SIP Trunking - Breakout into the All-IP Provider Network is desirable.

Alternatives

Book this course together with SIP Trunking – Breakout into the All-IP Provider Network as PowerPackage SIP-Trunking for the discounted price of € 2.795,-.

Course Objective

You will gain the ability to analyze complex scenarios on a SIP trunk and use this knowledge to perform in-depth error analysis. 

1 Basic processes
 
1.1 The path through the IMS
 
1.1.1 Packet Switched to Packet Switched
 
1.1.2 Packet Switched to Circuit Switched
 
1.2 Provider without IMS
 
1.3 Transit Provider
 
1.4 Basic Call: PS-PS
 
1.5 Basic Call: PS-CS
 
1.6 Early Media and its control
 
1.6.1 Customized Alerting and Ringing
 
1.6.2 Announcements and IN
 
1.7 Tasks of the Enterprise SBC
 
1.8 SIP trunk and NAT
2 SIP header fields and SDP attributes
 
2.1 SIP header fields
 
2.1.1 Caller identification and identity
 
2.1.2 Destination of a call
 
2.1.3 Processes in the provider network
 
2.1.4 Option Tags
 
2.1.5 Reason Protocols
 
2.2 SDP
 
2.2.1 SDP attributes
 
2.2.2 Media Description
 
2.2.3 Bandwidth attributes
3 Features
 
3.1 Basic Call
 
3.2 SIP Trunk and Features
 
3.2.1 Caller ID
 
3.2.2 Forwarding
 
3.2.3 Transfer
 
3.2.4 Forking
4 Special services
 
4.1 Key tones via DTMF
 
4.1.1 Inband: Encoding by the codec
 
4.1.2 RTP event according to RFC 4733 (RFC 2833)
 
4.1.3 Key tones via signaling
 
4.1.4 DTMF on the SIP Trunk
 
4.2 Fax on the SIP Trunk
 
4.2.1 Inband fax
 
4.2.2 T.152
 
4.2.3 T.38
 
4.3 Emergency call
 
4.3.1 Emergency call regulation
 
4.3.2 Emergency calls in the Enterprise
 
4.3.3 Emergency calls at the provider

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

A SIP trunk connects a company's VoIP architecture to the public voice architecture. Errors often occur here in individual or complex scenarios, which are not easy to analyze due to heterogeneous administration. Such an analysis requires a thorough knowledge of the SIP protocol and its practical use. In this course, we will go into such details and analyze complex scenarios caused by NAT, early media, or performance characteristics, for example. Practical exercises accompany each of the topics.

Course Contents

  • End-to-end flows
  • Session border controller functions
  • Security concepts
  • Performance characteristics
  • Forwarding
  • Transfer
  • Fax
  • Emergency calls
  • Troubleshooting
  • Early media
  • Forking
  • Provider connections
  • Detailed SIP analyses
  • NAT in detail

The detailed digital documentation package, consisting of an e-book and PDF, is included in the price of the course.

Premium Course Documents

In addition to the digital documentation package, the exclusive Premium Print Package is also available to you.

  • High-quality color prints of the ExperTeach documentation
  • Exclusive folder in an elegant design
  • Document pouch in backpack shape
  • Elegant LAMY ballpoint pen
  • Practical notepad
Premium Print
The Premium Print Package can be added during the ordering process for € 150,- plus VAT (only for classroom participation).
Request in-house training now

Target Group

The course offers technicians and planners a practical and in-depth insight into the operation, design and troubleshooting of a SIP trunk.

Knowledge Prerequisites

In addition to basic IP knowledge, VoIP and especially SIP know-how is helpful for successful participation in this course. Previous participation in the course SIP Trunking - Breakout into the All-IP Provider Network is desirable.

Alternatives

Book this course together with SIP Trunking – Breakout into the All-IP Provider Network as PowerPackage SIP-Trunking for the discounted price of € 2.795,-.

Course Objective

You will gain the ability to analyze complex scenarios on a SIP trunk and use this knowledge to perform in-depth error analysis. 

1 Basic processes
 
1.1 The path through the IMS
 
1.1.1 Packet Switched to Packet Switched
 
1.1.2 Packet Switched to Circuit Switched
 
1.2 Provider without IMS
 
1.3 Transit Provider
 
1.4 Basic Call: PS-PS
 
1.5 Basic Call: PS-CS
 
1.6 Early Media and its control
 
1.6.1 Customized Alerting and Ringing
 
1.6.2 Announcements and IN
 
1.7 Tasks of the Enterprise SBC
 
1.8 SIP trunk and NAT
2 SIP header fields and SDP attributes
 
2.1 SIP header fields
 
2.1.1 Caller identification and identity
 
2.1.2 Destination of a call
 
2.1.3 Processes in the provider network
 
2.1.4 Option Tags
 
2.1.5 Reason Protocols
 
2.2 SDP
 
2.2.1 SDP attributes
 
2.2.2 Media Description
 
2.2.3 Bandwidth attributes
3 Features
 
3.1 Basic Call
 
3.2 SIP Trunk and Features
 
3.2.1 Caller ID
 
3.2.2 Forwarding
 
3.2.3 Transfer
 
3.2.4 Forking
4 Special services
 
4.1 Key tones via DTMF
 
4.1.1 Inband: Encoding by the codec
 
4.1.2 RTP event according to RFC 4733 (RFC 2833)
 
4.1.3 Key tones via signaling
 
4.1.4 DTMF on the SIP Trunk
 
4.2 Fax on the SIP Trunk
 
4.2.1 Inband fax
 
4.2.2 T.152
 
4.2.3 T.38
 
4.3 Emergency call
 
4.3.1 Emergency call regulation
 
4.3.2 Emergency calls in the Enterprise
 
4.3.3 Emergency calls at the provider

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.