Check Point Certified Troubleshooting Administrator R81.20

This course is designed for security administrators who require the fundamental knowledge and skills to troubleshoot basic issues for Check Point Security Gateways and Management Software Blades that run on  the Gaia operating system.

Course Contents

• Introduction to Troubleshooting
• Fundamentals of Traffic Monitoring
• Log Collection Troubleshooting
• SmartConsole Troubleshooting
• Application Control & URL Filtering Troubleshooting
• NAT Troubleshooting
• Basic Site-to-Site VPN Troubleshooting
• Autonomous Threat Prevention Troubleshooting
• Licenses and Contract Troubleshooting

You will receive the original course documentation as a Check Point e-Kit.

Target Group

This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment.

Knowledge Prerequisites

The participants should have the knowledge from the Check Point Certified Security Administrator R81.20 - CCSA course. Since April 2023, an existing or expired CCSA certification (R80 or higher) is required to take the CCTA certification.

Furthermore, knowledge of UNIX and/or Windows operating systems, TCP/IP network technology and Check Point security products is helpful to successfully complete this course.

Complementary and Continuative Courses

Check Point Certified Automation Specialist R80.X – CCAS
Check Point Certified Maestro Expert – CCME
Check Point Certified Cloud Specialist – CCCS
Check Point Harmony Endpoint Specialist R81.20 – CCES
Check Point Multi-Domain Security Management Specialist R81.10 – CCMS
Check Point Certified VSX Specialist – CCVS
Check Point Certified Troubleshooting Expert R81.20 – CCTE
Check Point Cloud Network Security Expert for AWS – CNSE-AWS
Check Point Cloud Network Security Expert for Azure – CNSE-Azure

Course Objective

• Identify basic resources available to troubleshoot Check Point Security Gateways and Management Software Blades that run on the Gaia operating system.
• Discuss how to use the OSI (Open Systems Interconnection) model for problem isolation.
• Investigate and troubleshoot potential traffic flow issues.
• Monitor network activity and performance.
• Investigate and troubleshoot log collection issues.
• Investigate and troubleshoot SmartConsole issues.
• Investigate and troubleshoot Application Control and URL Filtering issues.
• Investigate and troubleshoot NAT (Network Address Translation) issues.
• Investigate and troubleshoot issues with basic Site-to-Site VPNs.
• Investigate and troubleshoot Autonomous Threat Prevention issues.
• Investigate and troubleshoot Licenses and Contracts issues.

You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCSM & CCSM Elite Certifications – Check Point Certified Security Master & Elite

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses