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Please note: The English-language sessions will take place on several days from 6:00 p.m. to 9:00 p.m. (CET).
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Many organizations can ingest data into Salesforce Data Cloud. Far fewer succeed in creating a trusted, unified Customer 360 data that teams actually use. The hardest parts, Identity Resolution, DMO mapping, data orchestration, and SQL insights, are often misunderstood or incorrectly implemented, leaving customer data fragmented and unreliable. This course is designed to fix that.
This course supports preparation for the Salesforce Data Cloud Consultant Exam by emphasizing real-world implementation over rote memorization. You’ll gain the context needed to answer exam questions accurately and deliver Customer 360 data in practice.
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Course Contents
-
- Course Overview
- Data Cloud Fundamentals
- Data Modeling Concepts
- Data Ingestion
- Documentation Practices
- Profile Unification
- Unified Data Insights
- Segmentation, Activation, and Data Actions
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Target Group
-
- Salesforce Architects, Consultants, and Advanced Admins
- Data Cloud Consultant exam candidates
- Professionals moving into enterprise data orchestration
- Businesses enabling Customer 360 with Data Cloud
- Consulting teams standardizing implementation quality
- Enterprises aligning marketing, sales, service, and analytics
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Knowledge Prerequisites
-
- Salesforce Administration knowledge
- Foundational data concepts, such as keys and relationships
- Understanding of basic formulas or logic
- SQL familiarity, recommended but not required
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Course Objective
-
You learn to ingest CRM and external data (e.g., Amazon S3), design scalable Data Cloud models, map DMOs, configure relationships, and define Identity Resolution rules. You build trusted Unified Individual Profiles, create insights with SQL, and activate unified data across Salesforce and external systems to deliver a reliable Customer 360 data model.
-
Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
You can find the complete description of this course with dates and prices ready for download at as PDF.-
Please note: The English-language sessions will take place on several days from 6:00 p.m. to 9:00 p.m. (CET).
-
Many organizations can ingest data into Salesforce Data Cloud. Far fewer succeed in creating a trusted, unified Customer 360 data that teams actually use. The hardest parts, Identity Resolution, DMO mapping, data orchestration, and SQL insights, are often misunderstood or incorrectly implemented, leaving customer data fragmented and unreliable. This course is designed to fix that.
This course supports preparation for the Salesforce Data Cloud Consultant Exam by emphasizing real-world implementation over rote memorization. You’ll gain the context needed to answer exam questions accurately and deliver Customer 360 data in practice.
-
Course Contents
-
- Course Overview
- Data Cloud Fundamentals
- Data Modeling Concepts
- Data Ingestion
- Documentation Practices
- Profile Unification
- Unified Data Insights
- Segmentation, Activation, and Data Actions
-
Target Group
-
- Salesforce Architects, Consultants, and Advanced Admins
- Data Cloud Consultant exam candidates
- Professionals moving into enterprise data orchestration
- Businesses enabling Customer 360 with Data Cloud
- Consulting teams standardizing implementation quality
- Enterprises aligning marketing, sales, service, and analytics
-
Knowledge Prerequisites
-
- Salesforce Administration knowledge
- Foundational data concepts, such as keys and relationships
- Understanding of basic formulas or logic
- SQL familiarity, recommended but not required
-
Course Objective
-
You learn to ingest CRM and external data (e.g., Amazon S3), design scalable Data Cloud models, map DMOs, configure relationships, and define Identity Resolution rules. You build trusted Unified Individual Profiles, create insights with SQL, and activate unified data across Salesforce and external systems to deliver a reliable Customer 360 data model.
-
Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
You can find the complete description of this course with dates and prices ready for download at as PDF.