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Oracle SBC Troubleshooting

Oracle Education Reseller Logo

This course is aimed at Tier 1 and Tier 2 technical support staff. Experienced instructors from Oracle University will show you how to effectively troubleshoot SIP call flow issues using the Oracle Communication SBCs series.

By attending this course, you will have the opportunity to learn in-depth how to configure the Oracle Communication Session Border Controller (SBC) series. Through a combination of interactive teaching, discussions and practical exercises, you will consolidate your knowledge so that you can apply it in your daily work.

This course also covers the interfaces available for troubleshooting. These include SNMP traps, alarms, ACLI outputs, network protocol analyzer outputs and logs.

Course Contents

  • Troubleshooting Hardware and the Network
  • Session Border Controller Review
  • Troubleshooting Tools
  • Troubleshooting Signaling Problems
  • Troubleshooting Media Problems
  • Troubleshooting High Availability mechanism issues

E-Book Symbol You will receive the original documentation in English language in the form of an Oracle University eKit. Please note that its access duration is limited to 90 days.

Request in-house training now

Target Group

  • Administrators
  • System integrators

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

This course is aimed at Tier 1 and Tier 2 technical support staff. Experienced instructors from Oracle University will show you how to effectively troubleshoot SIP call flow issues using the Oracle Communication SBCs series.

By attending this course, you will have the opportunity to learn in-depth how to configure the Oracle Communication Session Border Controller (SBC) series. Through a combination of interactive teaching, discussions and practical exercises, you will consolidate your knowledge so that you can apply it in your daily work.

This course also covers the interfaces available for troubleshooting. These include SNMP traps, alarms, ACLI outputs, network protocol analyzer outputs and logs.

Course Contents

  • Troubleshooting Hardware and the Network
  • Session Border Controller Review
  • Troubleshooting Tools
  • Troubleshooting Signaling Problems
  • Troubleshooting Media Problems
  • Troubleshooting High Availability mechanism issues

E-Book Symbol You will receive the original documentation in English language in the form of an Oracle University eKit. Please note that its access duration is limited to 90 days.

Request in-house training now

Target Group

  • Administrators
  • System integrators

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.