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Extreme Switching - Troubleshooting

Extreme Networks Authorized Training Partner Logo

Students will learn troubleshooting methodology as well as the troubleshooting toolkit available to Network Engineers and ExtremeXOS/SwitchEngine Administrators. This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.

Course Contents

  • Troubleshooting Mindset
  • Troubleshooting Toolset
  • L1 Network Issues
  • L2 Network Issues
  • L3 Network Issues
  • GTAC Case Preparation

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Request in-house training now

Target Group

This course is aimed at individuals who are responsible for the maintenance and troubleshooting of the Extreme Networks family of ExtremeXOS/SwitchEngine switches.

Knowledge Prerequisites

Students should already possess a learning credential in Extreme Switching - Installation and Configuration

Complementary and Continuative Courses

Extreme Switching - Management
Extreme Switching - Advanced Configuration

Course Objective

Upon completion of this course, students will have gained the working knowledge to:

  • determine whether an issue is network related or not
  • diagnose ExtremeXOS/SwitchEngine and the network with built-in tools.
  • resolve frequently met issues.
  • collect support data and open case in GTAC.

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

Students will learn troubleshooting methodology as well as the troubleshooting toolkit available to Network Engineers and ExtremeXOS/SwitchEngine Administrators. This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.

Course Contents

  • Troubleshooting Mindset
  • Troubleshooting Toolset
  • L1 Network Issues
  • L2 Network Issues
  • L3 Network Issues
  • GTAC Case Preparation

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Request in-house training now

Target Group

This course is aimed at individuals who are responsible for the maintenance and troubleshooting of the Extreme Networks family of ExtremeXOS/SwitchEngine switches.

Knowledge Prerequisites

Students should already possess a learning credential in Extreme Switching - Installation and Configuration

Complementary and Continuative Courses

Extreme Switching - Management
Extreme Switching - Advanced Configuration

Course Objective

Upon completion of this course, students will have gained the working knowledge to:

  • determine whether an issue is network related or not
  • diagnose ExtremeXOS/SwitchEngine and the network with built-in tools.
  • resolve frequently met issues.
  • collect support data and open case in GTAC.

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.