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ExtremeControl - Troubleshooting

Extreme Networks Authorized Training Partner Logo

Students will learn troubleshooting methodology as well as the troubleshooting toolkit a security engineer and ExtremeControl administrator can use. This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.

Course Contents

  • Troubleshooting Mindset
  • Troubleshooting Toolset
  • General Troubleshooting
  • Authentication Issues
  • Authorization Issues
  • End-System Issues
  • Captive Portal Issues
  • GTAC Case Preparation

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Request in-house training now

Target Group

This course is designed as troubleshooting training for those responsible for the maintenance of ExtremeControl within the ExtremeCloud IQ - Site Engine Suite as well as the AAA framework in an organization.

Knowledge Prerequisites

Students should already possess a learning credential for ExtremeControl - Installation and Configuration.

Complementary and Continuative Courses

ExtremeControl - Management
ExtremeControl - Advanced Configuration

Course Objective

Upon completion of this course, students will have gained the working knowledge to:

  • determine whether an issue is client related or not
  • diagnose ExtremeControl engine and the AAA setup with built-in tools
  • collect support data and open case in GTAC

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

Students will learn troubleshooting methodology as well as the troubleshooting toolkit a security engineer and ExtremeControl administrator can use. This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.

Course Contents

  • Troubleshooting Mindset
  • Troubleshooting Toolset
  • General Troubleshooting
  • Authentication Issues
  • Authorization Issues
  • End-System Issues
  • Captive Portal Issues
  • GTAC Case Preparation

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Request in-house training now

Target Group

This course is designed as troubleshooting training for those responsible for the maintenance of ExtremeControl within the ExtremeCloud IQ - Site Engine Suite as well as the AAA framework in an organization.

Knowledge Prerequisites

Students should already possess a learning credential for ExtremeControl - Installation and Configuration.

Complementary and Continuative Courses

ExtremeControl - Management
ExtremeControl - Advanced Configuration

Course Objective

Upon completion of this course, students will have gained the working knowledge to:

  • determine whether an issue is client related or not
  • diagnose ExtremeControl engine and the AAA setup with built-in tools
  • collect support data and open case in GTAC

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.