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AB-900

Introduction to Microsoft 365 and AI Administration

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This course provides a comprehensive introduction to Microsoft 365, Copilot and AI-powered agents. It introduces learners to the fundamental concepts, core services and administrative controls of Microsoft 365. It then builds on this foundation by exploring how Copilot and agents can leverage AI to automate tasks, improve collaboration, and personalize user experiences across the entire Microsoft 365 suite.

Course Contents

  • Exploring Microsoft 365 security fundamentals
  • Introduction to Microsoft 365 core services and admin controls
  • Protecting and controlling Microsoft 365 data
  • Exploring Microsoft 365 Copilot and agents
  • Performing basic administrative tasks for Microsoft 365 Copilot
  • Performing basic administrative tasks for Microsoft 365 Copilot agents

E-Book Symbol The original Microsoft courseware is made available to you online.

Request in-house training now

Target Group

This course is aimed at technical IT specialists and beginners looking for basic knowledge of Microsoft 365 services and Microsoft 365 Copilot. Learners will be introduced to the essential components, concepts and features they need to use and manage Microsoft 365, Copilot and Agents without the need for prior hands-on experience.

Roles: Administrator, Technical Consultant

Knowledge Prerequisites

  • Course participants should have basic functional experience with Microsoft 365 services
  • Course participants must have a good knowledge of general IT methods

Course Objective

The course is a good preparation for the certification Microsoft 365 Certified: Copilot & Agent Administration Fundamentals

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

This course provides a comprehensive introduction to Microsoft 365, Copilot and AI-powered agents. It introduces learners to the fundamental concepts, core services and administrative controls of Microsoft 365. It then builds on this foundation by exploring how Copilot and agents can leverage AI to automate tasks, improve collaboration, and personalize user experiences across the entire Microsoft 365 suite.

Course Contents

  • Exploring Microsoft 365 security fundamentals
  • Introduction to Microsoft 365 core services and admin controls
  • Protecting and controlling Microsoft 365 data
  • Exploring Microsoft 365 Copilot and agents
  • Performing basic administrative tasks for Microsoft 365 Copilot
  • Performing basic administrative tasks for Microsoft 365 Copilot agents

E-Book Symbol The original Microsoft courseware is made available to you online.

Request in-house training now

Target Group

This course is aimed at technical IT specialists and beginners looking for basic knowledge of Microsoft 365 services and Microsoft 365 Copilot. Learners will be introduced to the essential components, concepts and features they need to use and manage Microsoft 365, Copilot and Agents without the need for prior hands-on experience.

Roles: Administrator, Technical Consultant

Knowledge Prerequisites

  • Course participants should have basic functional experience with Microsoft 365 services
  • Course participants must have a good knowledge of general IT methods

Course Objective

The course is a good preparation for the certification Microsoft 365 Certified: Copilot & Agent Administration Fundamentals

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.