This course will provide you with a comprehensive introduction to the customer engagement capabilities of Dynamics 365, familiarizing you with the concept of enterprise resource management (ERP) and the core functionality of finance and operations apps. The individual apps are then explained, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Human Resources and the ERP functions of Dynamics 365 Project Operations. This course includes lessons and hands-on labs.

Course Contents

  • Explore the core capabilities of Microsoft Dynamics 365 finance and operations apps
  • Learn the fundamentals of Microsoft Dynamics 365 Finance
  • Learn the fundamentals of Microsoft Dynamics 365 Supply Chain Management

E-Book Symbol The original Microsoft courseware is made available to you online.

Request in-house training now

Target Group

People from a wide range of roles and career stages will benefit from this foundation course. These include project participants, people with an interest in the financial and operational functions of Dynamics 365, students, graduates and career changers who want to take the next step in their career with Dynamics 365.

Knowledge Prerequisites

Students should have a basic understanding of financial principles and business operations. Knowledge of cloud computing is helpful but not essential.

Course Objective

The course supports participants in preparing for the MB-920 exam, which is required for the certification "Microsoft Certified: Dynamics 365 Fundamentals (ERP)" certification.

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

This course will provide you with a comprehensive introduction to the customer engagement capabilities of Dynamics 365, familiarizing you with the concept of enterprise resource management (ERP) and the core functionality of finance and operations apps. The individual apps are then explained, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Human Resources and the ERP functions of Dynamics 365 Project Operations. This course includes lessons and hands-on labs.

Course Contents

  • Explore the core capabilities of Microsoft Dynamics 365 finance and operations apps
  • Learn the fundamentals of Microsoft Dynamics 365 Finance
  • Learn the fundamentals of Microsoft Dynamics 365 Supply Chain Management

E-Book Symbol The original Microsoft courseware is made available to you online.

Request in-house training now

Target Group

People from a wide range of roles and career stages will benefit from this foundation course. These include project participants, people with an interest in the financial and operational functions of Dynamics 365, students, graduates and career changers who want to take the next step in their career with Dynamics 365.

Knowledge Prerequisites

Students should have a basic understanding of financial principles and business operations. Knowledge of cloud computing is helpful but not essential.

Course Objective

The course supports participants in preparing for the MB-920 exam, which is required for the certification "Microsoft Certified: Dynamics 365 Fundamentals (ERP)" certification.

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request in-house training now

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.