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ExtremeWireless Cloud - Troubleshooting

Extreme Networks Authorized Training Partner Logo

You will learn how to troubleshoot wireless networks using ExtremeCloud IQ. This knowledge is reinforced through hands-on experience with networking equipment in a lab environment, where you will perform real world tasks.

The class is a fast paced, fault-based scenario lab which immerses the student in real life situations requiring fault diagnosis and remedial actions. It provides students with the information and skills necessary to troubleshoot common WLAN issues using ExtremeCloud IQ tools and networking solutions.

Course Contents

  • How to Troubleshoot
  • Introduction to ExtremeWireless Cloud Troubleshooting
  • Tech Data, Netdump, KDDR Logs, and Rebooting
  • Co-operative Control Protocols
  • CAPWAP and Provisioning
  • RF Troubleshooting
  • Network Performance Troubleshooting
  • Troubleshooting Tools
  • Authentication and Roaming
  • Private pre-shared key (PPSK)
  • Private Pre-Shared Key Troubleshooting Tools
  • Client Monitor
  • SSH Proxy

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Target Group

This course is for networking professionals responsible for supporting and troubleshooting wireless LAN networks. This course is an advanced level class building upon the student’s real working experiences with ExtremeCloud IQ. 

Knowledge Prerequisites

You must be certified in ExtremeWireless Cloud - Installation and Configuration. You must be able to configure ExtremeCloud IQ confidently with minimal or no instruction.

Course Objective

  • Troubleshoot wireless networks
  • Use logs and troubleshooting files
  • Explain Co-operative Control Protocols, and CAPWAP and Provisioning
  • Use the troubleshooting tools in ExtremeCloud IQ
  • Setup SSH Proxy
  • Use the Client Monitor

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

You will learn how to troubleshoot wireless networks using ExtremeCloud IQ. This knowledge is reinforced through hands-on experience with networking equipment in a lab environment, where you will perform real world tasks.

The class is a fast paced, fault-based scenario lab which immerses the student in real life situations requiring fault diagnosis and remedial actions. It provides students with the information and skills necessary to troubleshoot common WLAN issues using ExtremeCloud IQ tools and networking solutions.

Course Contents

  • How to Troubleshoot
  • Introduction to ExtremeWireless Cloud Troubleshooting
  • Tech Data, Netdump, KDDR Logs, and Rebooting
  • Co-operative Control Protocols
  • CAPWAP and Provisioning
  • RF Troubleshooting
  • Network Performance Troubleshooting
  • Troubleshooting Tools
  • Authentication and Roaming
  • Private pre-shared key (PPSK)
  • Private Pre-Shared Key Troubleshooting Tools
  • Client Monitor
  • SSH Proxy

E-Book Symbol For this course you will receive the original documentation from Extreme Networks as a PDF file.

Target Group

This course is for networking professionals responsible for supporting and troubleshooting wireless LAN networks. This course is an advanced level class building upon the student’s real working experiences with ExtremeCloud IQ. 

Knowledge Prerequisites

You must be certified in ExtremeWireless Cloud - Installation and Configuration. You must be able to configure ExtremeCloud IQ confidently with minimal or no instruction.

Course Objective

  • Troubleshoot wireless networks
  • Use logs and troubleshooting files
  • Explain Co-operative Control Protocols, and CAPWAP and Provisioning
  • Use the troubleshooting tools in ExtremeCloud IQ
  • Setup SSH Proxy
  • Use the Client Monitor

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.