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Das Horizon Troubleshooting Bootcamp kombiniert Inhalte zu Horizon Virtual Desktop Troubleshooting & Horizon Infrastructure Troubleshooting. Diese Kombination vermittelt Ihnen die praktischen Fähigkeiten, um häufige Probleme zu lösen, die in einer Horizon®-Umgebung auftreten.
Sie werden an einer Reihe von Laborübungen teilnehmen, um bestehende Probleme in der Umgebung zu lösen. Die Übungen spiegeln reale Anwendungsfälle zur Fehlerbehebung wider. Diese Übungen vermitteln den Teilnehmern das Wissen und die praktischen Fähigkeiten, um typische Herausforderungen zu bewältigen, mit denen Tier 1 Administratoren und Betreiber virtueller Desktops konfrontiert sind, sowie fortgeschrittene Kenntnisse, Fähigkeiten und Fertigkeiten zur Fehlerbehebung in der Horizon-Infrastruktur.
Dieser Workshop vermittelt die erforderlichen Fähigkeiten und Kompetenzen für die Fehlersuche bei Horizon Connection Server, Unified Access Gateway, Protokollen, Verbindungen und Zertifikaten. Das Horizon Troubleshooting Bootcamp bietet zwei Challenge Labs, in denen die Teilnehmer mit virtuellen Desktops und Infrastrukturproblemen konfrontiert werden, die in realen Horizon-Umgebungen auftreten können. Ziel der Übungen ist es, die in der Schulung behandelten Inhalte in die Praxis umzusetzen und eine Arbeitsumgebung zu schaffen.
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Kursinhalt
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- Implement a structured approach to troubleshooting
- Resolve common issues that occur in a Horizon environment
- Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command
- Identify the log locations for each Horizon component
- Identify procedures to diagnose and fix problems related to the creation and use of machines and desktop pools
- Discuss the Logon Monitor requirements
- Explain how to optimize Horizon Windows desktops
- Discuss how to troubleshoot problems related to Instant cloned machines
- Identify steps that you can follow to solve problems related to Horizon Client
- Discuss troubleshooting techniques for common client connection issues
- Discuss troubleshooting steps applicable to device redirection in Horizon
- Discuss Connection Server advanced configurations
- List troubleshooting techniques for Connection Server common issues
- Interpret Horizon Connection Server logs
- Identify UAG configuration and certificate issues
- List troubleshooting steps for UAG common issues
- Describe BLAST configuration verification using logs and settings
- Describe different security options for the Horizon environment
- Describe BLAST optimization recommendations for different use cases
- Describe Horizon Connections and how to troubleshoot related issues
- Describe Horizon Certificates
- List troubleshooting steps for Horizon certificates common issues
- Describe Cloud Pod Architecture troubleshooting scenarios
- Identify and fix problems in a Horizon environment
Die Teilnehmer erhalten englischsprachige Dokumente von Omnissa zum Download im Kurs.
-
Zielgruppe
-
Tier-1-Systemadministratoren und Integratoren, die für die Verwaltung und Wartung der Horizon-Infrastruktur verantwortlich sind.
-
Voraussetzungen
-
Besuch des Kurses Horizon Deploy and Manage
Vor der Teilnahme an diesem Kurs müssen Sie über die folgenden Kenntnisse verfügen:
- vSphere Web Client verwenden
- Konfigurieren von Windows-Systemen zur Aktivierung von Remotedesktop-Verbindungen
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Kursziel
-
Mapped Certification: Omnissa Certified Professional Desktop (OCPD)
| 1 Course Introduction |
| • Introductions and course logistics |
| • Course objectives |
| 2 Overview of Virtual Desktop and Application Virtualization Troubleshooting |
| • Identify Horizon architecture and supportability using Horizon Documentation |
| • Apply systematic troubleshooting methods to logically diagnose faults by collecting valid and accurate information regarding the environment and problems |
| • Identify the different approaches to take when a problem occurs and how to document them |
| 3 Command-Line Tools and Backup Options |
| • Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command |
| • Identify and collect the log locations for each Horizon component |
| • Describe the Horizon backup and restore and its benefits |
| • Identify the Database reporting functionality and the steps to resolve inconsistencies |
| 4 Troubleshooting Machines and Desktops |
| • Identify the information captured in the Help Desk Tool |
| • List the procedures to diagnose and fix problems encountered when creating or using machines and desktop pools |
| • Identify procedures you can follow to diagnose and fix problems while creating and using Linux desktops |
| 5 Horizon End User Performance and Optimization |
| • Discuss the Logon Monitor requirements |
| • Describe the Logon Monitor configuration |
| • List the Logon Monitor metrics |
| • Identify the advantages of image optimization |
| • Explain how to optimize Horizon Windows desktops |
| 6 Troubleshooting Instant Clones |
| • Describe how instant clones are created |
| • Explain what gets logged when an instant clone is created |
| • Identify the keywords to look for in logs when troubleshooting instant clones |
| • Discuss how to troubleshoot problems with instant clones |
| 7 Troubleshooting Horizon Client |
| • Identify steps that you can follow to solve problems related to Windows Horizon Client |
| • Identify steps to solve problems related to Horizon Client for Linux |
| • Identify steps that you can follow to solve problems related to Horizon HTML Access |
| • Identify steps to solve problems related to Horizon Client for Mac |
| 8 Troubleshooting Common Client Connection Issues |
| • Identify the key ports in the Horizon environment |
| • Discuss how to troubleshoot black screen problems |
| 9 Troubleshooting Device Redirection |
| • List troubleshooting steps applicable to USB Redirection issue |
| • Discuss Nested RDSH Redirection |
| 10 Troubleshooting Horizon Connection Server |
| • Identify general troubleshooting techniques for Horizon Connection Server |
| • Explain how to use logs to identify common Horizon Connection Server problems |
| • Describe Active Directory (AD) Lightweight Directory Service (LDS) Replication |
| • Discuss Horizon Connection Server Replication common issues |
| • Explain how to interpret Horizon Connection Server logs |
| • Compare successful and unsuccessful logs from common infrastructure administration tasks |
| 11 Troubleshooting Unified Access Gateway |
| • List and identify common UAG deployment issues |
| • Explain how to monitor the health of a Unified Access Gateway deployment |
| • Identify and Troubleshoot UAG certificate issues |
| • Explain how to monitor, test, and troubleshoot network errors using tcpdump and curl |
| • Detail general Unified Access Gateway troubleshooting methods |
| 12 BLAST Configuration |
| • Discuss BLAST Codecs and Encoder Switch settings |
| • Describe how to verify BLAST configuration using logs and settings |
| 13 Optimizing BLAST |
| • List general BLAST optimization recommendations |
| • Summarize BLAST tuning recommendations that apply to WAN connections |
| • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases |
| • Describe recommended tuning options to increase display protocol quality for all use cases and applications |
| 14 Troubleshooting Horizon Connections |
| • Explain Horizon connections |
| • Describe the role of primary and secondary protocols in Horizon connections |
| • Describe HTML Client Access Connections |
| • Describe Horizon Connections Load Balancing |
| • Describe timeout settings, supported health monitoring string, and suitable Load balancer persistence values |
| • Identify troubleshooting steps for failing Horizon Load Balancer connections |
| • List the steps for troubleshooting Horizon connections |
| 15 Troubleshooting Horizon Certificates |
| • List Horizon certificate functions |
| • Describe Horizon certificate scenarios |
| • Discuss potential challenges related to certificates in Horizon |
| • Describe the troubleshooting approach to Horizon certificates issues |
| 16 Cloud Pod Architecture |
| • Describe Cloud Pod Architecture troubleshooting scenarios |
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Classroom Training
- Bevorzugen Sie die klassische Trainingsmethode? Ein Kurs in einem unserer Training Center, mit einem kompetenten Trainer und dem direkten Austausch zwischen allen Teilnehmern? Dann buchen Sie einen der Classroom Training Termine!
-
Online Training
- Möchten Sie einen Kurs online besuchen? Zu diesem Kursthema bieten wir Ihnen Online-Kurstermine an. Als Teilnehmer benötigen Sie dazu einen PC mit Internet-Anschluss (mindestens 1 Mbit/s), ein Headset, falls Sie per VoIP arbeiten möchten und optional eine Kamera. Weitere Informationen und technische Empfehlungen finden Sie hier.
-
Inhouse-Schulung
-
Benötigen Sie einen maßgeschneiderten Kurs für Ihr Team? Neben unserem Standard-Angebot bieten wir Ihnen an, Kurse speziell nach Ihren Anforderungen zu gestalten. Gerne beraten wir Sie hierzu und erstellen Ihnen ein individuelles Angebot.
Die gesamte Beschreibung dieses Kurses mit Terminen und Preisen zum Download als PDF.-
Das Horizon Troubleshooting Bootcamp kombiniert Inhalte zu Horizon Virtual Desktop Troubleshooting & Horizon Infrastructure Troubleshooting. Diese Kombination vermittelt Ihnen die praktischen Fähigkeiten, um häufige Probleme zu lösen, die in einer Horizon®-Umgebung auftreten.
Sie werden an einer Reihe von Laborübungen teilnehmen, um bestehende Probleme in der Umgebung zu lösen. Die Übungen spiegeln reale Anwendungsfälle zur Fehlerbehebung wider. Diese Übungen vermitteln den Teilnehmern das Wissen und die praktischen Fähigkeiten, um typische Herausforderungen zu bewältigen, mit denen Tier 1 Administratoren und Betreiber virtueller Desktops konfrontiert sind, sowie fortgeschrittene Kenntnisse, Fähigkeiten und Fertigkeiten zur Fehlerbehebung in der Horizon-Infrastruktur.
Dieser Workshop vermittelt die erforderlichen Fähigkeiten und Kompetenzen für die Fehlersuche bei Horizon Connection Server, Unified Access Gateway, Protokollen, Verbindungen und Zertifikaten. Das Horizon Troubleshooting Bootcamp bietet zwei Challenge Labs, in denen die Teilnehmer mit virtuellen Desktops und Infrastrukturproblemen konfrontiert werden, die in realen Horizon-Umgebungen auftreten können. Ziel der Übungen ist es, die in der Schulung behandelten Inhalte in die Praxis umzusetzen und eine Arbeitsumgebung zu schaffen.
-
Kursinhalt
-
- Implement a structured approach to troubleshooting
- Resolve common issues that occur in a Horizon environment
- Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command
- Identify the log locations for each Horizon component
- Identify procedures to diagnose and fix problems related to the creation and use of machines and desktop pools
- Discuss the Logon Monitor requirements
- Explain how to optimize Horizon Windows desktops
- Discuss how to troubleshoot problems related to Instant cloned machines
- Identify steps that you can follow to solve problems related to Horizon Client
- Discuss troubleshooting techniques for common client connection issues
- Discuss troubleshooting steps applicable to device redirection in Horizon
- Discuss Connection Server advanced configurations
- List troubleshooting techniques for Connection Server common issues
- Interpret Horizon Connection Server logs
- Identify UAG configuration and certificate issues
- List troubleshooting steps for UAG common issues
- Describe BLAST configuration verification using logs and settings
- Describe different security options for the Horizon environment
- Describe BLAST optimization recommendations for different use cases
- Describe Horizon Connections and how to troubleshoot related issues
- Describe Horizon Certificates
- List troubleshooting steps for Horizon certificates common issues
- Describe Cloud Pod Architecture troubleshooting scenarios
- Identify and fix problems in a Horizon environment
Die Teilnehmer erhalten englischsprachige Dokumente von Omnissa zum Download im Kurs.
-
Zielgruppe
-
Tier-1-Systemadministratoren und Integratoren, die für die Verwaltung und Wartung der Horizon-Infrastruktur verantwortlich sind.
-
Voraussetzungen
-
Besuch des Kurses Horizon Deploy and Manage
Vor der Teilnahme an diesem Kurs müssen Sie über die folgenden Kenntnisse verfügen:
- vSphere Web Client verwenden
- Konfigurieren von Windows-Systemen zur Aktivierung von Remotedesktop-Verbindungen
-
Kursziel
-
Mapped Certification: Omnissa Certified Professional Desktop (OCPD)
| 1 Course Introduction |
| • Introductions and course logistics |
| • Course objectives |
| 2 Overview of Virtual Desktop and Application Virtualization Troubleshooting |
| • Identify Horizon architecture and supportability using Horizon Documentation |
| • Apply systematic troubleshooting methods to logically diagnose faults by collecting valid and accurate information regarding the environment and problems |
| • Identify the different approaches to take when a problem occurs and how to document them |
| 3 Command-Line Tools and Backup Options |
| • Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command |
| • Identify and collect the log locations for each Horizon component |
| • Describe the Horizon backup and restore and its benefits |
| • Identify the Database reporting functionality and the steps to resolve inconsistencies |
| 4 Troubleshooting Machines and Desktops |
| • Identify the information captured in the Help Desk Tool |
| • List the procedures to diagnose and fix problems encountered when creating or using machines and desktop pools |
| • Identify procedures you can follow to diagnose and fix problems while creating and using Linux desktops |
| 5 Horizon End User Performance and Optimization |
| • Discuss the Logon Monitor requirements |
| • Describe the Logon Monitor configuration |
| • List the Logon Monitor metrics |
| • Identify the advantages of image optimization |
| • Explain how to optimize Horizon Windows desktops |
| 6 Troubleshooting Instant Clones |
| • Describe how instant clones are created |
| • Explain what gets logged when an instant clone is created |
| • Identify the keywords to look for in logs when troubleshooting instant clones |
| • Discuss how to troubleshoot problems with instant clones |
| 7 Troubleshooting Horizon Client |
| • Identify steps that you can follow to solve problems related to Windows Horizon Client |
| • Identify steps to solve problems related to Horizon Client for Linux |
| • Identify steps that you can follow to solve problems related to Horizon HTML Access |
| • Identify steps to solve problems related to Horizon Client for Mac |
| 8 Troubleshooting Common Client Connection Issues |
| • Identify the key ports in the Horizon environment |
| • Discuss how to troubleshoot black screen problems |
| 9 Troubleshooting Device Redirection |
| • List troubleshooting steps applicable to USB Redirection issue |
| • Discuss Nested RDSH Redirection |
| 10 Troubleshooting Horizon Connection Server |
| • Identify general troubleshooting techniques for Horizon Connection Server |
| • Explain how to use logs to identify common Horizon Connection Server problems |
| • Describe Active Directory (AD) Lightweight Directory Service (LDS) Replication |
| • Discuss Horizon Connection Server Replication common issues |
| • Explain how to interpret Horizon Connection Server logs |
| • Compare successful and unsuccessful logs from common infrastructure administration tasks |
| 11 Troubleshooting Unified Access Gateway |
| • List and identify common UAG deployment issues |
| • Explain how to monitor the health of a Unified Access Gateway deployment |
| • Identify and Troubleshoot UAG certificate issues |
| • Explain how to monitor, test, and troubleshoot network errors using tcpdump and curl |
| • Detail general Unified Access Gateway troubleshooting methods |
| 12 BLAST Configuration |
| • Discuss BLAST Codecs and Encoder Switch settings |
| • Describe how to verify BLAST configuration using logs and settings |
| 13 Optimizing BLAST |
| • List general BLAST optimization recommendations |
| • Summarize BLAST tuning recommendations that apply to WAN connections |
| • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases |
| • Describe recommended tuning options to increase display protocol quality for all use cases and applications |
| 14 Troubleshooting Horizon Connections |
| • Explain Horizon connections |
| • Describe the role of primary and secondary protocols in Horizon connections |
| • Describe HTML Client Access Connections |
| • Describe Horizon Connections Load Balancing |
| • Describe timeout settings, supported health monitoring string, and suitable Load balancer persistence values |
| • Identify troubleshooting steps for failing Horizon Load Balancer connections |
| • List the steps for troubleshooting Horizon connections |
| 15 Troubleshooting Horizon Certificates |
| • List Horizon certificate functions |
| • Describe Horizon certificate scenarios |
| • Discuss potential challenges related to certificates in Horizon |
| • Describe the troubleshooting approach to Horizon certificates issues |
| 16 Cloud Pod Architecture |
| • Describe Cloud Pod Architecture troubleshooting scenarios |
-
Classroom Training
- Bevorzugen Sie die klassische Trainingsmethode? Ein Kurs in einem unserer Training Center, mit einem kompetenten Trainer und dem direkten Austausch zwischen allen Teilnehmern? Dann buchen Sie einen der Classroom Training Termine!
-
Online Training
- Möchten Sie einen Kurs online besuchen? Zu diesem Kursthema bieten wir Ihnen Online-Kurstermine an. Als Teilnehmer benötigen Sie dazu einen PC mit Internet-Anschluss (mindestens 1 Mbit/s), ein Headset, falls Sie per VoIP arbeiten möchten und optional eine Kamera. Weitere Informationen und technische Empfehlungen finden Sie hier.
-
Inhouse-Schulung
-
Benötigen Sie einen maßgeschneiderten Kurs für Ihr Team? Neben unserem Standard-Angebot bieten wir Ihnen an, Kurse speziell nach Ihren Anforderungen zu gestalten. Gerne beraten wir Sie hierzu und erstellen Ihnen ein individuelles Angebot.
Die gesamte Beschreibung dieses Kurses mit Terminen und Preisen zum Download als PDF.
Online Training