For the optimum success of your online seminar attendance, please note the following technical recommendations.
Saba Meeting
Saba Meeting is an integrated tool for all communication requirements of the online seminars. To use it, you need your own PC with an up-to-date browser (Internet Explorer, Firefox, or Google Chrome), a sound card with headset and - optionally - a camera. Java must be activated on your computer.
Please make a system check for Saba Meeting before actually using it for the online seminar.
Java Settings: Start -> Control Panel -> Programs -> Java -> Tab "Security" -> Set Security Level to "Medium".
Audio Connection
The audio connection is implemented over VoIP. To attain a good voice quality, you should use a high-quality USB headset, if possible. We urgently recommend not to use any hands-free telephone equipment, as it can cause unpleasant ambient noise levels in audio-conferences.
Ideally, you attend the online seminar in a quiet room. If you wish to attend the online seminar together with other participants in a room, please contact us in good time prior to the start of the course so that we can define an appropriate technical solution together with you.
Video
If your PC workplace is equipped with a video camera, you are welcome to activate the camera, which will enable the trainer and the other online seminar participants to see your video image.
If you are using VoIP simultaneously, the video transmission may negatively affect the voice quality. In this case, we recommend to deactivate the camera. You can receive the video image of the trainer and those of the other participants in spite of that.
Recommendation: two monitors
If possible, we recommend using two monitors. An external monitor on the laptop or a separate tablet are very useful to keep a better overview of the trainer presentation, the course materials and the Lab environment.
Login Data and Test
We will send you the login data for the Saba Meeting via e-mail approximately three working days prior to the start of the online seminar. Additionally, one of our employees will contact you and support you in case of any questions.
Support
If you have any questions on the technical issues regarding our online seminars, do not hesitate to contact us any time: helpdesk@experteach.de or call: +49 6074 4868-966
Data Protection
Herewith, we would like to inform you that Saba Meeting used by us is a cloud-based solution of the company LIVEPLACE GmbH. The data entered during the dial-in (name, e-mail address) as well as the information exchanged during the training session will be transferred over the electronic data processing systems of LIVEPLACE and will partly be stored in them.