References and Case Studies

In the following, you can find a listing of in part anonymized descriptions of documentation projects which we have carried out recently. We will be glad to provide further information and recommendations for your individual projects in a personal interview.

E-Learning (Web-based Training)
Aim An e-learning module (Web-based training) has to be created for the employees of the company, which explains the newly introduced, centrally administrated, standardized workplace to them.
Customer Brewery
Volume 25 man-days
Tasks
  • Analysis of the PowerPoint training materials of the customer
  • Integration of customer requirements regarding the e-learning
  • Creation of a Web-based training for the employees
Result The customer can introduce his employees to the new working portal by means of an appealing Web-based training

 

Documentation and Translation Management
Aim Documentation and translation of the software user interfaces of a GPS and mobile communications-based fleet management system, as well as corresponding manuals and online help
Customer Daimler FleetBoard GmbH
Volume The cooperation exists since the year 2000. Updates are made in regular intervals.
Tasks
  • Documentation concept
  • Layout development for manuals and online help
  • Translation into 10 further languages
  • Translation of a user interface into 25 languages with the help of a terminology database
  • Release management according to the cycle of company-internal updates of the customer
Result The customer receives a comprehensive all-in package, consisting of documentation, translation, as well as release, documentation and translation management. This allows him to entirely focus on the further development of the software.

 

Online Help and Translation
Aim Translation of the software user interface of an employee database, as well as the corresponding online help
Customer Car manufacturer
Volume The cooperation exists since the year 2000. Updates are implemented in regular intervals.
Tasks
  • Layout development for online help
  • Translation into 6 further languages
  • Translation of a user interface into 12 languages with the help of a terminology database
Result The customer receives the translation of the interface texts into 12 languages, as well as online help in 6 languages, enabling him to support many of his employees in their mother languages.

 

Customer-specific Training, Including Documentation
Aim Creation of training documentation for a specific system, as well as performance of the training
Customer Developer of communication and monitoring systems
Volume 20 man-days (creation of documentation), training is performed according to demand
Tasks
  • Development of the layout of the training documentation in the CI of the customer
  • Preparation of the training contents on the basis of the product documentation
  • Performance of the training of the employees by one of our trainers
Result The customer receives top-quality training documentation. Training is performed by one of our trainers who has made himself intensively acquainted with the system.