CLCCE

Please note: This new exam will be available from February 03, 2026. As soon as the corresponding course is available, you will find the detailed content here.

The Implementing Cisco Collaboration Cloud Customer Experience v1.0 (CLCCE 300-830) exam is a 90-minute exam as part of the CCNP Collaboration certification. This exam certifies candidates' knowledge of Webex Contact Center, telephony and call routing, tenant configuration and reporting, digital channels, advanced features, and AI. The course helps candidates prepare for this exam.

Course Contents

• Telephony and Call Routing
• Tenant Configuration and Reporting
• Digital Channels
• Advanced Features and AI 

You will receive the original course documentation from Cisco in English language as a Cisco E-Book.

Complementary and Continuative Courses

CLCOR – Implementing and Operating Cisco Collaboration Core Technologies
CLACCM – Implementing Cisco Advanced Call Control and Mobility Services
CLICA – Implementing Cisco Collaboration Applications
CLCEI – Implementing Cisco Collaboration Cloud and Edge Solutions

You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCNP Collaboration Certification

Classroom training

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Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.