ITIL® & Service Management

ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited. The Swirl logo™ is a Trade Mark of AXELOS Limited. Die von uns angebotenen ITIL-Kurse werden vom ATO Maxpert durchgeführt und aktuell in der Version 2011 geschult.

ITIL Foundation
ITIL® Foundation
ITIL Practitioner
ITIL® Practitioner
ITIL® Practitioner Kompakt – ITIL Foundation & ITIL Practitioner
ITIL Lifecycle-Module
ITIL® Service Operation – Lifecycle-Modul
ITIL® Continual Service Improvement – Lifecycle-Modul
ITIL® Service Design – Lifecycle-Modul
ITIL® Service Strategy – Lifecycle-Modul
ITIL® Service Transition – Lifecycle-Modul
ITIL Capability-Module
ITIL® Service Offerings & Agreements – Capability-Modul
ITIL® Release, Control & Validation – Capability-Modul
ITIL® Planning, Protection & Optimization – Capability-Modul
ITIL® Operational Support & Analysis – Capability-Modul
ITIL Expert
ITIL® Expert All-in-2 (SS, SD, ST) – Service Strategy, Service Design & Service Transition
ITIL® Expert All-in-2 (SO, CSI, MALC) – Service Operation, Continual Service Improvement und Managing Across the Lifecycle
ITIL® Expert All-in-3 (SS, SD) – Service Strategy & Service Design
ITIL® Expert All-in-3 (ST, SO) – Service Transition & Service Operation
ITIL® Expert All-in-3 (CSI, MALC) – Continual Service Improvement & Managing Across the Lifecycle
ITIL® Managing Across the Lifecycle – Expert Level
DevOps
DevOps Foundation® in practice – DevOps Foundation inklusive "The Phoenix Project" Simulation
DevOps Master in practice – Agiles Lifecycle-Management von Applikationen & Services
DevOps Kompakt in practice – DevOps Foundation® + DevOps Master + "The Phoenix Project" Simulation
ISO 20000
ISO 20000 Foundation
ISO 20000 IT Service Manager
ISO 20000 Auditor
Anforderungsmanagement
Anforderungsmanagement in der Praxis – Anforderungen der (internen) Kunden in IT-Lösungen umsetzen