ITIL^® & Service Management

ITIL^® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited. The Swirl logo™ is a Trade Mark of AXELOS Limited. Die von uns angebotenen ITIL-Kurse werden vom ATO Maxpert durchgeführt und aktuell in der Version 2011 geschult.

ITIL Foundation

ITIL® Foundation

ITIL Practitioner

ITIL® Practitioner
ITIL® Practitioner Kompakt – ITIL Foundation & ITIL Practitioner

ITIL Lifecycle-Module

ITIL® Service Operation – Lifecycle-Modul
ITIL® Continual Service Improvement – Lifecycle-Modul
ITIL® Service Design – Lifecycle-Modul
ITIL® Service Strategy – Lifecycle-Modul
ITIL® Service Transition – Lifecycle-Modul

ITIL Capability-Module

ITIL® Service Offerings & Agreements – Capability-Modul
ITIL® Release, Control & Validation – Capability-Modul
ITIL® Planning, Protection & Optimization – Capability-Modul
ITIL® Operational Support & Analysis – Capability-Modul

ITIL Expert

ITIL® Expert All-in-2 (SS, SD, ST) – Service Strategy, Service Design & Service Transition
ITIL® Expert All-in-2 (SO, CSI, MALC) – Service Operation, Continual Service Improvement und Managing Across the Lifecycle
ITIL® Expert All-in-3 (SS, SD) – Service Strategy & Service Design
ITIL® Expert All-in-3 (ST, SO) – Service Transition & Service Operation
ITIL® Expert All-in-3 (CSI, MALC) – Continual Service Improvement & Managing Across the Lifecycle
ITIL® Managing Across the Lifecycle – Expert Level