ITIL® & Service Management

ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited. The Swirl logo™ is a Trade Mark of AXELOS Limited. ITIL® is a Registered Trade Mark of AXELOS Limited. Die von uns angebotenen Kurse zu ITIL® werden von entsprechend autorisierten ATO´s durchgeführt.

Bitte beachten Sie, das ITIL-Kurse nur noch mit Prüfung gebucht werden können!

ITIL 4 Frequently Asked Questions (FAQ)

Online und Hybrid Training

ITIL Foundation V 3 und 4
ITIL® Foundation PDF Symbol
ITIL® 4 Foundation Garantietermin SymbolPDF Symbol
ITIL Foundation Update V3 nach 4 Garantietermin SymbolPDF Symbol

ITIL Managing Professional (MP) V 4
ITIL® 4 Specialist: Create, Deliver & Support (CDS) Garantietermin SymbolPDF Symbol
ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Garantietermin SymbolPDF Symbol
ITIL® 4 Specialist: High Velocity IT (HVIT) Garantietermin SymbolPDF Symbol
ITIL® 4 Strategist/Leader: Direct, Plan & Improve (DPI) Garantietermin SymbolPDF Symbol
ITIL® 4 Managing Professional (MP) Transition Garantietermin SymbolPDF Symbol

ITIL Strategic Leader (SL) V 4
ITIL® 4 Strategist/Leader: Direct, Plan & Improve (DPI) Garantietermin SymbolPDF Symbol
ITIL® 4 Leader: Digital & IT Strategy Garantietermin SymbolPDF Symbol

ITIL Practitioner V 3
ITIL® Practitioner PDF Symbol

ITIL Lifecycle-Module V 3
ITIL® Service Design – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Operation – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Strategy – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Transition – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Continual Service Improvement – Lifecycle-Modul Garantietermin SymbolPDF Symbol

ITIL Capability-Module V 3
ITIL® Service Offerings & Agreements – Capability-Modul PDF Symbol
ITIL® Release, Control & Validation – Capability-Modul PDF Symbol
ITIL® Planning, Protection & Optimization – Capability-Modul PDF Symbol
ITIL® Operational Support & Analysis – Capability-Modul PDF Symbol

ITIL Expert V 3
ITIL® Managing Across the Lifecycle – Expert Level Garantietermin SymbolPDF Symbol

DevOps
DevOps Foundation Training PDF Symbol
DevOps Foundation® in practice – DevOps Foundation inklusive "The Phoenix Project" Simulation PDF Symbol
DevOps Master in practice – Agiles Lifecycle-Management inklusive "The Phoenix Project" Simulation PDF Symbol
DevOps Kompakt in practice – DevOps Foundation® + DevOps Master + "The Phoenix Project" Simulation PDF Symbol

Site Reliability Engineering (SRE)
Site Reliability Engineering (SRE) Foundation℠ Garantietermin SymbolPDF Symbol

ISO 20000
ISO 20000 Foundation Garantietermin SymbolPDF Symbol
ISO 20000 IT Service Manager PDF Symbol
ISO 20000 Auditor Garantietermin SymbolPDF Symbol

Anforderungsmanagement
Anforderungsmanagement in der Praxis – Anforderungen der (internen) Kunden in IT-Lösungen umsetzen PDF Symbol