ITIL® & Service Management

Bitte beachten Sie, das ITIL-Kurse ab dem 01.11.2019 nur noch mit Prüfung gebucht werden können!

ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited. The Swirl logo™ is a Trade Mark of AXELOS Limited. ITIL® is a Registered Trade Mark of AXELOS Limited. Die von uns angebotenen Kurse zu ITIL® werden von entsprechend autorisierten ATO´s durchgeführt.

ITIL 4 Frequently Asked Questions (FAQ)

ITIL Foundation V 3 und 4
ITIL® Foundation PDF Symbol
ITIL® 4 Foundation Garantietermin SymbolPDF Symbol
ITIL Foundation Update V3 nach 4 Garantietermin SymbolPDF Symbol
ITIL4 Foundation & ServiceNow Praxistag PDF Symbol
ITIL Managing Professional (MP) V 4
ITIL® 4 Specialist: Create, Deliver & Support PDF Symbol
ITIL® 4 Specialist: Drive Stakeholder Value PDF Symbol
ITIL® 4 Specialist: High Velocity IT PDF Symbol
ITIL® 4 Strategist/Leader: Direct, Plan & Improve PDF Symbol
ITIL® 4 Managing Professional (MP) Transition Garantietermin SymbolPDF Symbol
ITIL Strategic Leader (SL) V4
ITIL® 4 Strategist/Leader: Direct, Plan & Improve PDF Symbol
ITIL® 4 Leader: Digital & IT Strategy PDF Symbol
ITIL Practitioner V 3
ITIL® Practitioner Garantietermin SymbolPDF Symbol
ITIL® Practitioner Kompakt – ITIL Foundation & ITIL Practitioner PDF Symbol
ITIL Lifecycle-Module V 3
ITIL® Service Operation – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Continual Service Improvement – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Design – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Strategy – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Transition – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL Capability-Module V 3
ITIL® Service Offerings & Agreements – Capability-Modul PDF Symbol
ITIL® Release, Control & Validation – Capability-Modul Garantietermin SymbolPDF Symbol
ITIL® Planning, Protection & Optimization – Capability-Modul Garantietermin SymbolPDF Symbol
ITIL® Operational Support & Analysis – Capability-Modul PDF Symbol
ITIL Expert V 3
ITIL® Expert All-in-2 (SS, SD, ST) – Service Strategy, Service Design & Service Transition PDF Symbol
ITIL® Expert All-in-2 (SO, CSI, MALC) – Service Operation, Continual Service Improvement und Managing Across the Lifecycle PDF Symbol
ITIL® Expert All-in-3 (SS, SD) – Service Strategy & Service Design PDF Symbol
ITIL® Expert All-in-3 (ST, SO) – Service Transition & Service Operation PDF Symbol
ITIL® Expert All-in-3 (CSI, MALC) – Continual Service Improvement & Managing Across the Lifecycle Garantietermin SymbolPDF Symbol
ITIL® Managing Across the Lifecycle – Expert Level Garantietermin SymbolPDF Symbol
DevOps – Foundation (DevOps Institute) & Master (EXIN)
DevOps Foundation Training Garantietermin SymbolPDF Symbol
DevOps Foundation® in practice – DevOps Foundation inklusive "The Phoenix Project" Simulation Garantietermin SymbolPDF Symbol
DevOps Master in practice – Agiles Lifecycle-Management inklusive "The Phoenix Project" Simulation Garantietermin SymbolPDF Symbol
DevOps Kompakt in practice – DevOps Foundation® + DevOps Master + "The Phoenix Project" Simulation Garantietermin SymbolPDF Symbol
DevOps Fundamentals & Professional (DevOps Agile Skills Association (DASA))
DevOps Fundamentals Garantietermin SymbolPDF Symbol
DevOps Professional – Enable and Scale Garantietermin SymbolPDF Symbol
DevOps Kompakt – Fundamentals und Professional PDF Symbol
ISO 20000
ISO 20000 Foundation PDF Symbol
ISO 20000 IT Service Manager PDF Symbol
ISO 20000 Auditor PDF Symbol
ServiceNow
ServiceNow Fundamentals Garantietermin SymbolPDF Symbol
Anforderungsmanagement
Anforderungsmanagement in der Praxis – Anforderungen der (internen) Kunden in IT-Lösungen umsetzen Garantietermin SymbolPDF Symbol