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VMware Horizon 8: Infrastructure Troubleshooting

VMware ATC Logo

This advanced course is carried out directly by VMware.

Please Note:The acquisition of Broadcom has optimized the VMware course portfolio for the revised go-to-market strategy. In future, the focus will be on the VMware Cloud Foundation (VCF) portfolio. All courses that do not belong to this portfolio will be transferred to "End of Availability" (EOA) status on March 1, 2024. This means that this course will only be available until March.

This three-day, hands-on training provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon® 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting VMware Horizon® Connection Server™, VMware Unified Access Gateway™, protocols, connections, and certificates.

Course Contents

  • Course Introduction
  • Horizon Connection Server Troubleshooting
  • Unified Access Gateway Troubleshooting
  • BLAST Configuration Verification
  • BLAST Optimization
  • VMware Horizon Connections Troubleshooting
  • VMware Horizon Certificates Troubleshooting
  • VMware Horizon Challenge Lab

E-Book Symbol You will receive the original course documentation from VMware as an e-book.

Target Group

• System administrators
• System integrators

Knowledge Prerequisites

This course requires completion of one of the following:
•  VMware Horizon 8: Deploy and Manage
•  VMware Horizon 7: Install, Configure, Mange

1 Course Introduction
 
- Introduction and course logistics
 
- Course objectives
2 Horizon Connection Server Troubleshooting
 
- Discuss Horizon Connection Server general troubleshooting techniques
 
- Identity Horizon Connection Server common issues through logs
 
- Describe AD LDS replication
 
- Discuss Horizon Connection Server replication common issues
 
- Review and Interpret Horizon Connection Server logs
 
- Compare successful and unsuccessful logs from everyday infrastructure administration tasks
3 Unified Access Gateway Troubleshooting
 
- List and identify common Unified Access Gateway deployment issues
 
- Monitor the Unified Access Gateway deployment to identify health and issues
 
- Identify and troubleshoot Unified Access Gateway certificate issues
 
- Monitor, test, and troubleshoot network problems
 
- Discuss general Unified Access Gateway troubleshooting processes
4 BLAST Configuration Verification
 
- Discuss BLAST Codecs and Encoder Switch settings.
 
- Describe how to verify BLAST configuration using logs and settings
5 BLAST Optimization
 
- List general BLAST optimization recommendations
 
- Summarize BLAST tuning recommendations that apply to WAN connections
 
- Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use
 
cases
 
- Describe recommended tuning options to increase display protocol quality for all use cases and
 
applications.
6 VMware Horizon Connections Troubleshooting
 
- Explain Horizon connections
 
- Describe the role of Primary and Secondary protocols in Horizon connections
 
- Describe HTML client access connections
 
- Describe Horizon connections load balancing
 
- Describe timeout settings, supported health monitoring string, and suitable load balancer persistence
 
values
 
- Identify troubleshooting steps for failing Horizon load balancer connections
 
- List troubleshooting steps for Horizon connections
7 VMware Horizon Certificates Troubleshooting
 
- List Horizon certificate functions
 
- Describe Horizon certificates scenarios.
 
- Discuss potential challenges related to certificates in Horizon
 
- Describe the troubleshooting approach to Horizon certificate issues
8 VMware Horizon Challenge Lab
 
- Leverage Horizon infrastructure troubleshooting steps to resolve issues

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

This advanced course is carried out directly by VMware.

Please Note:The acquisition of Broadcom has optimized the VMware course portfolio for the revised go-to-market strategy. In future, the focus will be on the VMware Cloud Foundation (VCF) portfolio. All courses that do not belong to this portfolio will be transferred to "End of Availability" (EOA) status on March 1, 2024. This means that this course will only be available until March.

This three-day, hands-on training provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon® 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting VMware Horizon® Connection Server™, VMware Unified Access Gateway™, protocols, connections, and certificates.

Course Contents

  • Course Introduction
  • Horizon Connection Server Troubleshooting
  • Unified Access Gateway Troubleshooting
  • BLAST Configuration Verification
  • BLAST Optimization
  • VMware Horizon Connections Troubleshooting
  • VMware Horizon Certificates Troubleshooting
  • VMware Horizon Challenge Lab

E-Book Symbol You will receive the original course documentation from VMware as an e-book.

Target Group

• System administrators
• System integrators

Knowledge Prerequisites

This course requires completion of one of the following:
•  VMware Horizon 8: Deploy and Manage
•  VMware Horizon 7: Install, Configure, Mange

1 Course Introduction
 
- Introduction and course logistics
 
- Course objectives
2 Horizon Connection Server Troubleshooting
 
- Discuss Horizon Connection Server general troubleshooting techniques
 
- Identity Horizon Connection Server common issues through logs
 
- Describe AD LDS replication
 
- Discuss Horizon Connection Server replication common issues
 
- Review and Interpret Horizon Connection Server logs
 
- Compare successful and unsuccessful logs from everyday infrastructure administration tasks
3 Unified Access Gateway Troubleshooting
 
- List and identify common Unified Access Gateway deployment issues
 
- Monitor the Unified Access Gateway deployment to identify health and issues
 
- Identify and troubleshoot Unified Access Gateway certificate issues
 
- Monitor, test, and troubleshoot network problems
 
- Discuss general Unified Access Gateway troubleshooting processes
4 BLAST Configuration Verification
 
- Discuss BLAST Codecs and Encoder Switch settings.
 
- Describe how to verify BLAST configuration using logs and settings
5 BLAST Optimization
 
- List general BLAST optimization recommendations
 
- Summarize BLAST tuning recommendations that apply to WAN connections
 
- Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use
 
cases
 
- Describe recommended tuning options to increase display protocol quality for all use cases and
 
applications.
6 VMware Horizon Connections Troubleshooting
 
- Explain Horizon connections
 
- Describe the role of Primary and Secondary protocols in Horizon connections
 
- Describe HTML client access connections
 
- Describe Horizon connections load balancing
 
- Describe timeout settings, supported health monitoring string, and suitable load balancer persistence
 
values
 
- Identify troubleshooting steps for failing Horizon load balancer connections
 
- List troubleshooting steps for Horizon connections
7 VMware Horizon Certificates Troubleshooting
 
- List Horizon certificate functions
 
- Describe Horizon certificates scenarios.
 
- Discuss potential challenges related to certificates in Horizon
 
- Describe the troubleshooting approach to Horizon certificate issues
8 VMware Horizon Challenge Lab
 
- Leverage Horizon infrastructure troubleshooting steps to resolve issues

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.