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The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.
This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.
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Course Contents
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- Exploring the Path to Collaboration
- Introducing Cisco Unified Communications Manager and Initial Parameters
- Exploring Endpoints and the Registration Process
- Exploring Codecs and Call Signaling
- Managing Users in Cisco Unified Communication Manager
- Describing a Basic Dial Plan
- Describing Class of Service
- Enabling Endpoints and Features
- Describing the Cisco ISR as a Voice Gateway
- Exploring Cisco Unified Communication Manager Media Resources
- Reporting and Maintenance
- Exploring Additional Requirements for Video Endpoints
- Describing Cisco Unity Connection
You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.
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Target Group
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Job Roles
• Students preparing to take the CCNP Collaboration certification
• Network administrators
• Network engineers
• Systems engineers -
Knowledge Prerequisites
-
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:
- Internet web browser usability knowledge and general computer usage
- Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line
| Course Outline |
| • Exploring the Path to Collaboration |
| • Introducing Cisco Unified Communications Manager and Initial Parameters |
| • Exploring Endpoints and the Registration Process |
| • Exploring Codecs and Call Signaling |
| • Managing Users in Cisco Unified Communication Manager |
| • Describing a Basic Dial Plan |
| • Describing Class of Service |
| • Enabling Endpoints and Features |
| • Describing the Cisco ISR as a Voice Gateway |
| • Exploring Cisco Unified Communication Manager Media Resources |
| • Reporting and Maintenance |
| • Exploring Additional Requirements for Video Endpoints |
| • Describing Cisco Unity Connection |
| Lab Outline |
| • Configure Default Cisco Unified CM System and Enterprise Parameters |
| • Configure the Cisco Unified CM Core System Settings |
| • Configure an Access Switch for an Endpoint |
| • Deploy an IP Phone Through Auto and Manual Registration |
| • Administer Endpoints in Cisco Unified Communications Manager |
| • Create a Local User Account and Configure LDAP |
| • Implement Users |
| • Create a Basic Dial Plan |
| • Explore Partitions and Call Search Spaces |
| • Describe Private Line Automatic Ringdown (PLAR) |
| • Deploy an On-Premise Cisco Jabber® Client for Windows |
| • Implement Common Endpoint Features |
| • Configure Common Endpoint Features |
| • Configure Voice over Internet Protocol (VoIP) Dial Peers |
| • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS)Dial Peers |
| • Control Access to Media Resources |
| • Use Reporting and Maintenance Tools |
| • Explore Endpoint Troubleshooting Tools |
| • Examine the Integration between Unity Connection and Cisco Unified CM |
| • Manage Unity Connection Users |
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Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Hybrid training
- Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Cisco Digital Learning
- This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses
You can find the complete description of this course with dates and prices ready for download at as PDF.-
The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.
This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.
-
Course Contents
-
- Exploring the Path to Collaboration
- Introducing Cisco Unified Communications Manager and Initial Parameters
- Exploring Endpoints and the Registration Process
- Exploring Codecs and Call Signaling
- Managing Users in Cisco Unified Communication Manager
- Describing a Basic Dial Plan
- Describing Class of Service
- Enabling Endpoints and Features
- Describing the Cisco ISR as a Voice Gateway
- Exploring Cisco Unified Communication Manager Media Resources
- Reporting and Maintenance
- Exploring Additional Requirements for Video Endpoints
- Describing Cisco Unity Connection
You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.
-
Target Group
-
Job Roles
• Students preparing to take the CCNP Collaboration certification
• Network administrators
• Network engineers
• Systems engineers -
Knowledge Prerequisites
-
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:
- Internet web browser usability knowledge and general computer usage
- Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line
| Course Outline |
| • Exploring the Path to Collaboration |
| • Introducing Cisco Unified Communications Manager and Initial Parameters |
| • Exploring Endpoints and the Registration Process |
| • Exploring Codecs and Call Signaling |
| • Managing Users in Cisco Unified Communication Manager |
| • Describing a Basic Dial Plan |
| • Describing Class of Service |
| • Enabling Endpoints and Features |
| • Describing the Cisco ISR as a Voice Gateway |
| • Exploring Cisco Unified Communication Manager Media Resources |
| • Reporting and Maintenance |
| • Exploring Additional Requirements for Video Endpoints |
| • Describing Cisco Unity Connection |
| Lab Outline |
| • Configure Default Cisco Unified CM System and Enterprise Parameters |
| • Configure the Cisco Unified CM Core System Settings |
| • Configure an Access Switch for an Endpoint |
| • Deploy an IP Phone Through Auto and Manual Registration |
| • Administer Endpoints in Cisco Unified Communications Manager |
| • Create a Local User Account and Configure LDAP |
| • Implement Users |
| • Create a Basic Dial Plan |
| • Explore Partitions and Call Search Spaces |
| • Describe Private Line Automatic Ringdown (PLAR) |
| • Deploy an On-Premise Cisco Jabber® Client for Windows |
| • Implement Common Endpoint Features |
| • Configure Common Endpoint Features |
| • Configure Voice over Internet Protocol (VoIP) Dial Peers |
| • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS)Dial Peers |
| • Control Access to Media Resources |
| • Use Reporting and Maintenance Tools |
| • Explore Endpoint Troubleshooting Tools |
| • Examine the Integration between Unity Connection and Cisco Unified CM |
| • Manage Unity Connection Users |
-
Classroom training
- Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!
-
Hybrid training
- Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.
-
Online training
- You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.
-
Cisco Digital Learning
- This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.
-
Tailor-made courses
-
You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses
You can find the complete description of this course with dates and prices ready for download at as PDF.
Guaranteed with the next booking
Hybrid Training
Trainer language German