Cisco Platinum Learning Partner und Business Enablement Partner Logo

CLAUI

Implementing Automation for Cisco Collaboration Solutions

Cisco Platinum Learning Partner und Business Enablement Partner Logo

The Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity® Connection, Cisco Finesse®, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex® Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.

Course Contents

  • Automating Cisco Unified Communications Manager
  • Automating Cisco Unity Connection
  • Automating Cisco Finesse
  • Examining Cisco Collaboration Endpoint Automation
  • Examining Cisco Cloud Collaboration Automation
  • Examining Cisco Conferencing Automation

Lab outline

  • Configure the Initial Collaboration Lab Environment
  • Verify Phone Details
  • Configure Phone Line Label
  • Configure User Pin
  • Configure System Forward No Answer Timer
  • Configure Route Plan Report
  • Deploy Basic SQL Query
  • Deploy Advanced SQL Query
  • Configure an Alternate Extension in Cisco Unity Connection
  • Configure Voicemail Pin
  • Verify Agent Settings
  • Deploy Gadget
  • Deploy Modify Call Via Video Codec
  • Configure System Name and Branding
  • Deploy and Monitor Video Call
  • Configure Custom Control Panel
  • Deploy Macro
  • Verify Cisco Webex Organization and License Information
  • Configure New Cisco Webex Teams Room
  • Deploy Interactive Bot
  • Deploy Widget
  • Configure Cisco Webex Meetings User
  • Configure and Record Cisco Webex Meeting
  • Verify System Status
  • Configure Host Access on Cisco Meeting Server Spaces

E-Book Symbol You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.

Target Group


This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as:

  • Collaboration Sales Engineer
  • Collaboration Software Developer
  • Collaboration Solutions Architect
  • Consulting Systems Engineer
  • Network Administrator
  • Network Engineer
  • Network Manager
  • Software Architect
  • Software Developer
  • Systems Engineer
  • Technical Solutions Architect
  • Wireless Design Engineer
  • Wireless Engineer

Knowledge Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
  • Basic programming and scripting skills in Python
  • Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:
  • Cisco Unified Communications Manager
  • Cisco IP Phones
  • Cisco Finesse
  • Cisco Webex Devices (Collaboration and Video Endpoints)
  • Cisco Webex Teams

Complementary and Continuative Courses

CLCOR – Implementing and Operating Cisco Collaboration Core Technologies
CLACCM – Implementing Cisco Advanced Call Control and Mobility Services
CLICA – Implementing Cisco Collaboration Applications
CLCEI – Implementing Cisco Collaboration Cloud and Edge Solutions
CLCNF – Implementing Cisco Collaboration Conferencing
DEVASC – Developing Applications and Automating Workflows using Cisco Platforms
DEVOPS – Implementing DevOps Solutions and Practices using Cisco Platforms


ENAUI – Implementing Automation for Cisco Enterprise Solutions
SPAUI – Implementing Automation for Cisco Service Provider Solutions
DCAUI – Implementing Automation for Cisco Data Center Solutions
SAUI – Implementing Automation for Cisco Security Solutions
Zertifizierungen Symbol You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCNP Collaboration Certification

Certification as DevNet Professional Certification

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Cisco Digital Learning

This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses
PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.

The Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity® Connection, Cisco Finesse®, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex® Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.

Course Contents

  • Automating Cisco Unified Communications Manager
  • Automating Cisco Unity Connection
  • Automating Cisco Finesse
  • Examining Cisco Collaboration Endpoint Automation
  • Examining Cisco Cloud Collaboration Automation
  • Examining Cisco Conferencing Automation

Lab outline

  • Configure the Initial Collaboration Lab Environment
  • Verify Phone Details
  • Configure Phone Line Label
  • Configure User Pin
  • Configure System Forward No Answer Timer
  • Configure Route Plan Report
  • Deploy Basic SQL Query
  • Deploy Advanced SQL Query
  • Configure an Alternate Extension in Cisco Unity Connection
  • Configure Voicemail Pin
  • Verify Agent Settings
  • Deploy Gadget
  • Deploy Modify Call Via Video Codec
  • Configure System Name and Branding
  • Deploy and Monitor Video Call
  • Configure Custom Control Panel
  • Deploy Macro
  • Verify Cisco Webex Organization and License Information
  • Configure New Cisco Webex Teams Room
  • Deploy Interactive Bot
  • Deploy Widget
  • Configure Cisco Webex Meetings User
  • Configure and Record Cisco Webex Meeting
  • Verify System Status
  • Configure Host Access on Cisco Meeting Server Spaces

E-Book Symbol You will receive the original course documentation from Cisco in English language as a Cisco E-Book. In the Cisco Digital Learning Version, the content of the courseware is integrated into the learning interface instead.

Target Group


This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as:

  • Collaboration Sales Engineer
  • Collaboration Software Developer
  • Collaboration Solutions Architect
  • Consulting Systems Engineer
  • Network Administrator
  • Network Engineer
  • Network Manager
  • Software Architect
  • Software Developer
  • Systems Engineer
  • Technical Solutions Architect
  • Wireless Design Engineer
  • Wireless Engineer

Knowledge Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
  • Basic programming and scripting skills in Python
  • Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:
  • Cisco Unified Communications Manager
  • Cisco IP Phones
  • Cisco Finesse
  • Cisco Webex Devices (Collaboration and Video Endpoints)
  • Cisco Webex Teams

Complementary and Continuative Courses

CLCOR – Implementing and Operating Cisco Collaboration Core Technologies
CLACCM – Implementing Cisco Advanced Call Control and Mobility Services
CLICA – Implementing Cisco Collaboration Applications
CLCEI – Implementing Cisco Collaboration Cloud and Edge Solutions
CLCNF – Implementing Cisco Collaboration Conferencing
DEVASC – Developing Applications and Automating Workflows using Cisco Platforms
DEVOPS – Implementing DevOps Solutions and Practices using Cisco Platforms


ENAUI – Implementing Automation for Cisco Enterprise Solutions
SPAUI – Implementing Automation for Cisco Service Provider Solutions
DCAUI – Implementing Automation for Cisco Data Center Solutions
SAUI – Implementing Automation for Cisco Security Solutions

Zertifizierungen Symbol You are interested in a certification? The course at hand is part of the following certification(s):

Certification as CCNP Collaboration Certification

Certification as DevNet Professional Certification

Classroom training

Do you prefer the classic training method? A course in one of our Training Centers, with a competent trainer and the direct exchange between all course participants? Then you should book one of our classroom training dates!

Hybrid training

Hybrid training means that online participants can additionally attend a classroom course. The dynamics of a real seminar are maintained, and the online participants are able to benefit from that. Online participants of a hybrid course use a collaboration platform, such as WebEx Training Center or Saba Meeting. To do this, a PC with browser and Internet access is required, as well as a headset and ideally a Web cam. In the seminar room, we use specially developed and customized audio- and video-technologies. This makes sure that the communication between all persons involved works in a convenient and fault-free way.

Online training

You wish to attend a course in online mode? We offer you online course dates for this course topic. To attend these seminars, you need to have a PC with Internet access (minimum data rate 1Mbps), a headset when working via VoIP and optionally a camera. For further information and technical recommendations, please refer to.

Cisco Digital Learning

This course is available in the Cisco Digital Learning Library. These recently developed, multi-modal training events include HD videos moderated by lecturers with stored searchable text and subtitles, as well as a exercises, labs, and explanatory text and graphics. We provide this offer to you via our myExperTeach learning portal. Effective of the activation of the account, access to the courses will be granted for a duration of 6 months. In the case of packet solutions (Cisco Digital Learning Subscriptions), this time period will amount to 12 months.

Tailor-made courses

You need a special course for your team? In addition to our standard offer, we will also support you in creating your customized courses, which precisely meet your individual demands. We will be glad to consult you and create an individual offer for you.
Request for customized courses

PDF SymbolYou can find the complete description of this course with dates and prices ready for download at as PDF.