CLCOR-HC

Please note: The CLCOR training has been comprehensively updated in Version 2 to reflect changes to the unified communications software and support for virtual environments required by these updates. The CLCOR training has now been divided into two courses: CLCOR-OP (on-premises) and CLCOR-HC (Hybrid Cloud). The CLCOR v1.2 training largely corresponds to the CLCOR-OP v2.0 training. Some content from the CLCOR-HC v2.0 training was already included in the CLCOR v1.2 training, but has been significantly expanded in the CLCOR-HC v2.0 training. 

The “Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud” (CLCOR-HC) course is the second part of the CLCOR training series. This course provides you with practical knowledge of Cisco Collaboration core technologies in hybrid and cloud environments. Upon completion of this course, you will have a fundamental understanding of the architecture of Cisco Collaboration solutions. You will have proven competencies in deploying cloud and hybrid services, cloud and hybrid telephony, and Quality of Service (QoS).

Together with the “Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP)” course, this course prepares you for the 350-801 CLCOR v2.0 exam. Upon successful completion, you will receive the “Cisco Certified Specialist – Collaboration Core” certification and meet the core exam requirements for the “Cisco Certified Network Professional (CCNP) Collaboration” and “Cisco Certified Internetwork Expert (CCIE) Collaboration” certifications. 

• Fundamentals and deployment models of the Cisco Collaboration Architecture for high-availability environments
• Implementation of security concepts across physical, network, and application layers
• Understanding of infrastructure, signaling, and media and transport protocols
• Architecture, features, and user management in Webex
• Cloud-connected UC, migrations from on-premises to Webex, and Jabber integration
• Webex Calling: Provisioning, PSTN connectivity, dial plan, and local gateways
• Configuration of Cisco Unified Border Element and Webex Calling in local scenarios
• Administration and feature control via the Webex Control Hub
• Fundamentals of converged IP networks for voice, video, and data transmission, as well as QoS considerations
• End-to-end QoS concepts to ensure service quality in networks
• Implementation of QoS policies, classification, and marking for voice and video data
• QoS design and configuration on Cisco Catalyst 9000, including trust boundaries and DSCP usage

You will receive the original course documentation from Cisco in English language as a Cisco E-Book.

This course is intended for individuals in the following roles:

• Collaboration Engineers  
• Network Administrators

There are no prerequisites for this training. However, it is recommended that you have the following knowledge and skills before attending:

• Basic understanding of networking technologies
• Basic understanding of voice and video technology
• Basic understanding of deployment models for collaboration solutions in on-premises, cloud, and hybrid environments

These skills are covered in the following Cisco courses:

CCNA – Implementing and Managing Cisco Solutions
CLFNDU – Cisco Collaboration Fundamentals
CLWXCALL – The Fundamentals of Webex Calling

This course provides in-depth knowledge on deploying and managing modern Cisco collaboration solutions, with a focus on hybrid and cloud environments. Participants gain hands-on experience configuring Webex Control Hub, Webex Calling, Cloud Connected UC, and QoS, as well as migrating from on-premises to cloud solutions, including user management and API usage. The course also prepares participants for the 350-801 CLCOR v2.0 exam.

CLCOR-OP – Implementing and Operating Cisco Collaboration Core Technologies On-Premises
CLACCM – Implementing Cisco Advanced Call Control and Mobility Services
CLCEI – Implementing Cisco Collaboration Cloud and Edge Solutions
CLCCE – Implementing Cisco Collaboration Cloud Customer Experience