ITIL® & Service Management

Bitte beachten Sie, das ITIL-Kurse ab dem 01.11.2019 nur noch mit Prüfung gebucht werden können!

ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited. The Swirl logo™ is a Trade Mark of AXELOS Limited. ITIL® is a Registered Trade Mark of AXELOS Limited. Die von uns angebotenen Kurse zu ITIL® werden von entsprechend autorisierten ATO´s durchgeführt.

ITIL 4 Frequently Asked Questions (FAQ)

ITIL Foundation V 3 und 4

ITIL® Foundation PDF Symbol
ITIL® 4 Foundation Garantietermin SymbolPDF Symbol
ITIL Foundation Update V3 nach 4 Garantietermin SymbolPDF Symbol
ITIL4 Foundation & ServiceNow Praxistag PDF Symbol

ITIL Managing Professional (MP) V 4

ITIL® 4 Specialist: Create, Deliver & Support (CDS) Garantietermin SymbolPDF Symbol
ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Garantietermin SymbolPDF Symbol
ITIL® 4 Specialist: High Velocity IT (HVIT) Garantietermin SymbolPDF Symbol
ITIL® 4 Strategist/Leader: Direct, Plan & Improve (DPI) Garantietermin SymbolPDF Symbol
ITIL® 4 Managing Professional (MP) Transition Garantietermin SymbolPDF Symbol

ITIL Strategic Leader (SL) V4

ITIL® 4 Strategist/Leader: Direct, Plan & Improve (DPI) Garantietermin SymbolPDF Symbol
ITIL® 4 Leader: Digital & IT Strategy PDF Symbol

ITIL Practitioner V 3

ITIL® Practitioner Garantietermin SymbolPDF Symbol

ITIL Lifecycle-Module V 3

ITIL® Service Operation – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Continual Service Improvement – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Design – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Strategy – Lifecycle-Modul Garantietermin SymbolPDF Symbol
ITIL® Service Transition – Lifecycle-Modul Garantietermin SymbolPDF Symbol

ITIL Capability-Module V 3

ITIL® Service Offerings & Agreements – Capability-Modul PDF Symbol
ITIL® Release, Control & Validation – Capability-Modul Garantietermin SymbolPDF Symbol
ITIL® Planning, Protection & Optimization – Capability-Modul PDF Symbol
ITIL® Operational Support & Analysis – Capability-Modul PDF Symbol

ITIL Expert V 3

ITIL® Managing Across the Lifecycle – Expert Level Garantietermin SymbolPDF Symbol

DevOps – Foundation (DevOps Institute) & Master (EXIN)

DevOps Foundation Training Garantietermin SymbolPDF Symbol
DevOps Foundation® in practice – DevOps Foundation inklusive "The Phoenix Project" Simulation Garantietermin SymbolPDF Symbol
DevOps Master in practice – Agiles Lifecycle-Management inklusive "The Phoenix Project" Simulation Garantietermin SymbolPDF Symbol
DevOps Kompakt in practice – DevOps Foundation® + DevOps Master + "The Phoenix Project" Simulation Garantietermin SymbolPDF Symbol

ISO 20000

ISO 20000 Foundation PDF Symbol
ISO 20000 IT Service Manager PDF Symbol
ISO 20000 Auditor PDF Symbol

ServiceNow

ServiceNow Fundamentals Garantietermin SymbolPDF Symbol

Anforderungsmanagement

Anforderungsmanagement in der Praxis – Anforderungen der (internen) Kunden in IT-Lösungen umsetzen PDF Symbol